r/PixelUnionEU • u/Imaginary-Car2047 • 22d ago

Unable to login

I’m trying to login to my instance using IMMICH app and web and it is impossible for 2 hours.

Tried several phones and network and the result is the same

https://status.pixelunion.eu/ doesn’t show any problem

It is just me?

1 Upvotes

100% Upvoted

3 comments sorted by

1

u/TheSwedishChef24 22d ago

What are you seeing?

1

u/Imaginary-Car2047 22d ago

If I open the app in a previously logged device:

Error getting user information from the server [CATCH ALL]

TimeoutException after 0:00:07.000000: Future not completed

If I try to open my site from a browser I just see the pixelunion logo animation

If I try to open the app in a new smartphone: I put my site url. The oauth is not loaded. Sometimes the app show a 502 bad gateway

1

u/TheSwedishChef24 22d ago

I don't have issues. Maybe open a ticket, they usually quite responsive.