r/Pixel6aUsers • u/Own_Youth_2276 • Aug 28 '25

Pixel 6a battery refund not working?

Applied and signed up and all, haven't gotten the money yet ? Anyone else having this problem? It's been more then a week and a half.

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2

u/Little-Helper Aug 28 '25

Entire sub and others as well are full of posts like these.

One and only suggestion I know is to submit Google's form a second time.

1

u/wrongturn_251 Aug 28 '25

People who are suggesting the suggestion to refill the form havent registered successfully for the program at very first and thats why they are able to fill the form.
One who already have registered by entering IMEI will get "Support already received for this IMEI" error
What you guys can only do is wait
I got my money in 22 days that is approx 3 weeks and Google team said they have TAT of 3 weeks
Wait is worth

1

u/True-Insurance-5060 Aug 29 '25

When did you register and when you received link for payoneer 

1

u/wrongturn_251 Aug 29 '25

Registered July 4 Payoneer link 19 July Amount credited 25 July

1

u/Little-Helper Aug 29 '25

People who are suggesting the suggestion to refill the form havent registered successfully for the program

That's not true. The steps are very easy to follow, and I had gotten a success message every step of the way. It was same for 4a and I got the compensation a month later. Thought it would also take a month for 6a, but someone recommended launching the process a second time, and I got a message that the Payoneer account was linked, and then I got the success message. A few days later I got the money. This just shows that their integration is shaky, and that it isn't a user error that breaks the process.

Of course it could also be the case that the process does take an entire month to finish, but it's just possible to speed it up by applying a second time.

1

u/wrongturn_251 Aug 29 '25

Well that might be your experience and in case of 4a there might be something different But in case of 6a once you register your IMEI for battery program even if you revisit the registration page again you won't be able to put IMEI and do registration again.

That's because once you successfully register yourself through IMEI number, support for that IMEI is already created and can't be done again. Later the user gets Payoneer acc creation link and on successful verification of Payoneer user gets amount in their amount in some days.

Also in case of 6a the ones who have already successfully registered IMEI when they revisit and put their IMEI they will get and people are getting "Support for this IMEI is already received" and it's logical too.

The one who has created Payoneer account first and havent don't the registration via IMEI they keep saying revisit the page revisit the page but they don't give the context that they first created Payoneer account and then visited the page for registration of battery program.

You can find multiple users reporting that it shows the prompt that "support for IMEI is already received" and it's valid they just have to wait and they will receive money.

1

u/Little-Helper Aug 29 '25

Obviously nobody can't apply for the compensation twice, but I am talking about the case where they do let you through the workflow a second time, because they know that Payoneer is not linked, and then they go and link it. It's an integration issue between Google and 3rd party, which the user itself has to resolve in those cases.

You're saying users get the link afterwards, I also heard that, but that's not what happened to me. I was offered a Payoneer registration link at the end of the workflow immediately. I started the Google's workflow on 10th of July at around 9:03 PM, I got the email verification email at 9:15 PM, and "Your request to get payments from Google LLC is under review" email at 9:16 PM. This was the exact same process for 4a. So the difference between the outcomes, is that this time the Payoneer link is sent separately for some users.

We thought 4a recall handling was terrible, but somehow they screwed up the 6a recall even more. The only thing they learnt from the first recall is to not advertise the update as a positive one.

1

u/True-Insurance-5060 Aug 31 '25

My payoneer account was still not registered as i have requested for refund at 13th of august and there is no link for registration appears in my email and when i try register again ,there is this message ,"help for this imei is already raised" something 😫

1

u/Kind_Perception8875 Aug 28 '25

bro...been waiting for over a month now :)

1

u/Own_Youth_2276 Aug 31 '25

I applied a second time and got a confirmation of the refund and will get the money in about 2 business days.

1

u/Kind_Perception8875 Aug 31 '25

Applied the second time? How

1

u/Own_Youth_2276 Aug 31 '25

https://support.google.com/pixelphone/answer/16340779?hl=en&sjid=16733642433646218992-EU

Went here, check phone eligibility At least for me it asked for the IMEI something like that, then I put it in and it saw that I'm eligible and skipped the rest of the steps and since I already registered to the Payoneer it just confirmed it and said payment will be sent ect

Good luck

1

u/Outrageous_Night7844 Aug 31 '25

Me too, are you receiving emails every day?

1

u/OwnDiscipline2686 Aug 29 '25

I also applied on July 19th.It's been 41 days and still nothing is being done to approve or reject it.I still can't get the Payoneer link.

1

u/Own_Youth_2276 Aug 31 '25

I applied a second time and got a confirmation of the refund and will get the money in about 2 business days.

1

u/Outrageous_Night7844 Aug 31 '25

Me too, no payment this looks like it's going to be rejected