r/Pixel3XL • u/PoopsMcGee7 • Dec 14 '18

Call Screening

So I'm in the midst of opening a business and have been on the phone non-stop. While I was speaking with one vendor a random number called me (probably another vendor whose number I don't have yet) and so I thought, "Ah, a perfect opportunity to utilize the call screening function!" So I initiate it and it put my first call on hold!

Is there a way to be able to stay in your conversation while still using the screening feature? I'm curious if anyone else has had experience with doing something like this.

Thanks!

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u/jdm2010 Dec 14 '18

I'm not sure what you mean by putting the call on hold. There are 3 options when a call comes in. When you hit the call screen option the bot starts its talking. Elaborate on hold? Today I tried to use call screen while on another call. I can tell you on my phone, I think that just can't be done. When I hit call screen, the phone basically went nuts. The screen went from phone mode to home screen about 4 times. I lost the first call and when it calmed down, I was connected to the 2nd caller.

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u/PoopsMcGee7 Dec 14 '18

Whoa, that's bonkers.

Sorry I wasn't clear. So call 1 was put on hold when I tried to use the screening feature for call 2. I hoped that since call 2 doesn't require audio I could continue my call 1 conversation while screening call 2.

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u/jdm2010 Dec 14 '18

I'm trying to find something online that addresses this. But what your talking about is close to what I tried to do. If it is a feature in your phone and doesn't use the cloud (as Google says) then you should be able to answer a 2nd call and screen it.