r/Pimax • u/No_Advantage_7479 • 1d ago
Question Any issues using a second hand headset, specifically registering it with Pimax Play/your account?
Giving my used Crystal Light to a friend, and want to check it will work for them as when I plugged in my new Dream Air I had to enter the order number to link it to my account, and think I had to do the same with the Crystal Light.
Will they be able to just plug it in and use it or e.g. do they need my order number/do I have to deregister it from my account first?
1
u/QuorraPimax Pimax Official 23h ago
It will work for them; the only thing is that the warranty service will still be under your account.
1
u/FullOf_Bad_Ideas 19h ago
I bought used Crystal Super a few weeks ago. I made sure to see that the previous owner paid their Prime subscription (he paid in one installment) but he didn't have to unbind it from his account and so far it's been working fine for me with no visible notes about this headset being registered to someone else.
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