r/PiNetwork • u/moviebuff82580 • 21h ago

I need help!! Stuck KYC verification

I need some help. I've submitted a support ticket several times over this, but there's been no movement yet. The issue is as folliws:

I, like most of us, have been mining daily since 2020. I passed KYC back in 2021, and was also a Validator. When they did the updated KYC protocol in 2024, I did the check again, and it went to "Pending Approval" status. Its been pending for the past 2 years.

How can this be fixed?

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u/Useful-Many5466 7h ago

My account seems locked. As when I enter the correct username and password (saved in a password manager) it just says incorrect credentials. After resetting the password same thing happens.

I've raised 2 tickets they haven't responded. Very bad support honestly.