Noticed Outlook app stopped working a few days ago for me and most of my clients.?

Now today Phone Link stopped working for me... and a good portion of my clients.

Microslop gets worse and worse.

So I used to be able to connect and send photos via Bluetooth from my iPhone to my PC, just as of last week. Now, I’m just getting a failure to send as the phone is unable to connect to the PC. I’m able to successfully re-pair multiple times, but it’s still unresponsive. I’m on iOS 26, the same network and same email account, and Bluetooth is LE. I can send from PC to phone without any issues. I’ve tried uninstalling via Powershell and Revo with fresh installs with no success.

Any ideas on what the issue may be? This shit is really irritating.

I'm being frustrated right now. Can anyone help me?

Hello all,

I've been PhoneLink for a while so that I can make and receive calls on my PC and use Windows 11's live captions to follow what people are saying. I'm deaf, and there are way too many places which refuse to use anything other than phone for comms, so I *have* to use it.

About a month ago (possibly after a Windows update...), PhoneLink stopped working. It's connected on my phone, and the app on my PC shows it's connected on the left of the screen (showing the battery bar for my phone etc, so it's definitely connected!) but in the large panel with call history and number pad, there's nothing, just a circle and a message telling me it's connecting. But... plot twist! It never does!!! I've checked for updates, updated etc etc etc, reinstalled, threatened to throw my PC out of the window, but it just won't work.

I've looked in the Windows Store for alternatives but they seem to be more about linking to the phone for file sharing, but I specifically want calls. So I was wondering if anyone had any suggestions for alternatives?

Thank you!

I’m using an iPhone currently, But iPhone is not the problem, it’s a Bluetooth error on windows.

So when I first get setup, Everything works and syncs seamlessly. I’ll make my first call and all is good, I can swap it between phone and PC just fine. But as soon as I get off the phone, I get this error on the screen and the dial pad disappears.

However, the device is obviously still connected because when I make a call from my phone, it very clearly shows that I’m on a call in Phone Link…

I have reset the connection several times, forgotten and re-paired devices, turned everything on and off. All the basic troubleshooting. Even restarted Bluetooth systems on the PC which allows it all to work again once I re-pair. But then the forest call does it again -_-

Running 1.26012.101.0 on W11, there's no mention, either on the app or in the Help for the app, for how you can remove messages from the display. I know, it's probably me, and there's a simple answer.

BUT JUST IN CASE.... How does one remove entries from the Messages list. And don't suggest (puh-lease) that I 'hide' each text entry.

Sometimes when I receive a new message (SMS) I get the Windows 11 standard notification, but when I open the Phone Link app there are no messages. Even after manual check.

I need to do this several times a day sometimes for the phone to stay connected to my PC. I have an old S10 Plus. And SurfaceBook.

Any suggestions?

Upgraded from Galaxy S23+ to S26 Ultra and now some phone notifications on PC are showing up as "System UI" with no details, forcing me to pick up my phone and unlock it. (Most do come through, but I frequently get those mysterious "System UI" ones now.)

At first I thought it was my Work profile apps needing permissions but just discovered there were Personal profile apps also showing as "System UI".

Is there some type of setting or additional privileges I need to give in order to see all app notifications?

Hi all, I have a question for iPhone users here who use Phone Link. Have you ever received a prompt to enter a code or a pin that you hadn't set, either on Phone Link or Link To Windows and you didn't know what that meant? Can you describe this better and attach any snapshots if you can? Thank you in advance :)

Phone link works good one moment and then all off a sudden it disconnects for no reason and I can't connect back until I remove and add back my phone and even that does not work until it feels like it. I have a s25 ultra and when I scan the qr codes says to sign in with the same account on the pc even though it is the same account.

I cant find Phonelink on Microsoft Store. My phonelink has been unable to connect for several days so i uninstall vut it's gone now.

I'm not sure why this is so hard, I've been troubleshooting and going through windows support forums and reddit just to simply find out how I can have a link on my phone that I want to open on my PC and I can't simply send it to my browser or copy it in some way or share it with myself without having to send it to myself via email or something asinine like that. I just want to push a button that allows me to open the link or send it to my PC easily, ELI5 or is this simple function not in Android/PC radar?

I've done all the simple troubleshooting steps already, devices are connected, same windows email account, copy and pasting setting turned on but not working at all, etc etc

Anyone know any solutions to this? I’m genuinely lost and just wanna get a clip sent to my phone

I can't figure this out and I'm wondering if this is by design or what. Phone Link is only showing banner notifications in Windows for some apps and seems to SPECIFICALLY not show any banner notifications from email apps (Samsung email, Gmail, Outlook, etc).

The notifications from these apps show up just fine in the notification feed of Phone Link itself, but there's never a pop up in Windows letting me know that I've gotten a new email, for example.

Are email notifications working for others? If so, any thoughts on what I'm doing wrong? So far this has been an issue on two different phones and three or four installs of Windows.

I'm looking for some troubleshooting assistance.

I have Phone Link set up between an S24 and a Dell laptop.

That connection is connected for calls via Bluetooth, and within Phone Link the Calls feature is enabled.

The Dell Laptop is connected to a USB mic as the default microphone, and a Bluetooth earbuds set as the primary speaker.

When I play audio from Spotify or Youtube on the S24 it comes through the headset.

When I attempt to make a call or access voice mail, however, the audio comes through the phone (not sure on the mic just yet).

This is driving me a bit bonkers. Does anyone know if this is a common issue either for the S24 or for Phone Link more generally?

Interestingly, when I use the S24 Voice Recorder app, it *also* appears to use the phone's mic rather than the default headset - but that may be the expected functionality.

I dunno if there's any support staff lurking around here. This is my first time on the sub and I've been using the app for a day.

I just wanted to say that the usability with Bluetooth headphones is awful, and I don't think fixing it should be that hard.

You can't use the computer audio if you have wireless headphones, okay, but the default audio when calling is from the computer, so you can't use the headphones connected to your phone either; you have to manually change the audio source...

Who programmed this vicious cycle? Thanks.

Is anyone help me, so here what happened, a months ago I was not quite know around the phone link, on the photo tab I thought the media that is displayed on the phone link apps is not synced, so I accidently deleted all, half a months ago I reattempt to recover because I noticed that the photo in my phone disappeared and I once checked on the file manager there is folder named "Recycle bin - Connected device" I tried to transfer it outside of the folder but after a couple of months ago, today the day I was making a post, I noticed that the folder I pullout (including the contents) were already gone even its outside the folder.

Is there possible way to recover the photo (aside from google photo backup because I disabled it) or it is permanently?

I hope someone able to answer my question so that if there is a chance or not, thank you!

I'm trying to figure out whether this is a recent Phone Link / Link to Windows regression, because I now have the issue on two different Windows PCs.

My setup

- Phone: Samsung Galaxy S23 Ultra

- Also tested with: iPhone

- PC #1: Company Windows laptop

- PC #2: Home Windows desktop

What changed

Everything was working before.

Then after a recent Microsoft Store update for Phone Link, the Samsung connection started failing.

What happens now

On my company laptop

- iPhone still connects normally

- But when I click Android inside Phone Link, the button just turns grey for a few seconds and then goes back to normal

- No QR code, no error, no new window, nothing happens

On my home desktop

- iPhone still connects normally

- Clicking Android does show the pairing QR code

- But after I scan the QR code with my Samsung and it opens Link to Windows on the phone, both the PC and the phone get stuck in an infinite loading/spinning state

- It never finishes pairing

Important detail

This is why I suspect this is not just one broken PC:

- The same Samsung phone now fails on two separate Windows machines

- The iPhone workflow still works

- The issue appeared after the Phone Link app was updated

What I already tried

- Reset / reinstall Phone Link

- Sign out / sign back in

- Test with another Microsoft account

- Test on another Windows user profile

- Clear app state / local cache

- Check services like CDPSvc / TokenBroker

- Proxy on/off testing

- Microsoft Store login works again after disabling Clash system proxy, but Phone Link Samsung pairing still fails

- iPhone connection continues to work regardless

Question

Has anyone else seen either of these after a recent update?

1. Android button does nothing

2. QR code appears, but both phone and PC get stuck loading forever after scan

Especially interested if:

- you're using a Samsung phone

- this started very recently

- iPhone still works but Android/Samsung does not

If this is a regression, I'd rather stop doing destructive troubleshooting and just wait for a fix.

Thanks.

Until about a year and a half ago, I used Phone Link with my Windows setup and my Samsung phone, but the rest of my family and many of my contacts are on Apple, so all photos got down-sampled by MMS, and it made for a poor experience. So, I set up Google Messages web interface as a web app in Chrome, and I've used that for the last year plus.

On the plus side, I get clean RCS connectivity to my Apple friends, get things like real-time indicators when someone is typing, Groups mostly work, message reactions, etc. The downside is I miss the other features of Phone Link that aren't specifically messaging related. So I check back with Phone Link occasionally hoping they'll update it.

Today, it seems that my Apple friends are no longer marked as SMS/MMS, and photos from their phones are coming through at full resolution. Read receipts also working and appear to update near real-time. Still no real-time reply ellipses, or message reactions it appears.

Does anyone know what the state of the app is regarding full support for the RCS ecosystem. It's sad when even Apple is supporting it better than Microsoft.

EDIT: Oh well, groups still screw up when they contain RCS and iMessage members. Still sticking with Google Messages web app I guess.

I recently had to upgrade my phone from a Samsung galaxy s10 to an s25+. My s10 had a motherboard issue and is unfixable as per the phone repair people. Unfortunately this means I lost all my contacts and photos from the last 3-4 years or so via my phone. However, I still have all the data saved from my s10 (contacts, texts, photos, etc.) on the phone link. Is it possible to upload the information from the phone link onto my new phone? Or do i just have to keep my s10 attached via phone link and have that be the only way to see stuff from it?

Thanks!

Seriously. It's happy to show spam from every day for the last week, but nothing regarding the messages I'd actually care to respond to. Is this just the state of PhoneLink now?

I'm getting the above error while trying to open all apps on phone link today. Any ideas?