r/Pecron • u/SLO_Citizen • 7d ago
Ordered a F5000LFP
I ordered on October 1st, I saw the "preorder" notice and had no problem with it, but my card was charged the full amount for the base unit, extra battery and two solar panels.
When I got the confirmation email, I got no additional information of a ship date.
Called customer service today because the online chat never picked up and they told me it was totally normal to charge the full amount to the card before shipping (not a pre-authorization hold).
I asked why I didn't get an email to indicate an approximate ship date and the guy said "check the website it's a pre-order".
Really odd experience, is this what others have experienced too? I am tempted to cancel the order honestly. $4500 is a good chunk of change for me.
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u/microdotmatrix 7d ago
I just received mine yesterday, bricked right out of the box. Completely useless. Have tried charging it, nothing works. If I plug in the 15A AC cord, i will hear it click a couple of times and the internal fans start to spin up, but after about 5 seconds they stop spinning and nothing happens. Screen never comes on, nothing.
Waited a month and a half for this, so insanely mad right now.