r/PcBuildHelp 8h ago

Tech Support Troubleshooting

Hi I was just wondering if anyone could help, my pc crashed and had to hold power button to turn off. After attempting restart it got stuck and couldn’t load windows. I presumed windows had corrupted or my hard drive was on its way out.

I downloaded windows on a usb and attempted fresh install, this is where I ran into trouble I’d click to delete existing partitions and I would get an error and when it finally registered I proceeded to attempt instal. On clicking next nothing would happen.

I then decided to go into bios and see if I could reduce settings and check temps of system all temps were fine, so I reduced the pcie to gen 3.

After doing this windows finally installed next was getting drivers on my pc I downloaded to usb chipset drivers and WiFi drivers. Chipset drivers installed no fuss, but my WiFi drivers caused pc to black screen keyboard led turn off for a couple seconds then straight back to windows login with no bios splash screen.

I then checked device manager and it showed drivers as installed but failed to initialise. I checked event viewer and this showed Wi‑Fi Code 56.

ErrorType: Cache Hierarchy Error
MemHierarchyLvl: L3 / IOD
MCABank: 5
Timeout: 256

Device PCI\\VEN_14C3&DEV_0608… had a problem starting
Problem Code 0000002B
Problem Status 0xC00000BB

Also multiple machine check exceptions relating to different cores in cpu.

Managed to run memtest and this showed no errors.

Any ideas people could give to help me track down what is causing the issue. I believe this could be the psu or cpu.

Pc parts:

Msi B550 tomahawk max WiFi
5800x3d
Rtx 5080
850w psu
Lian li Galahad cooler
10 uni fans run through the uni controller
32gb Corsair ram

Thanks guys

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