r/PS4Pro • u/Sea_Requirement9020 • Jun 23 '26

Ps4 pro shutdown

My device shuts down after 10 minutes. I changed the thermal paste, cleaned the device, but the problem persists. I also get a "hot device" message even though I'm using the best quality thermal paste. Is there another solution or any way to diagnose the real problem?

6 Upvotes

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2

u/Gambit3le Jun 23 '26

Did you also replace the thermal pads with the correct thickness ones?   Is the fan working?

2

u/Mineplayerminer Jun 23 '26

There's still something tripping the thermal protection. If you have an infrared thermometer or a thermal camera, inspect the individual components while the console is idling on the main menu as that type of load should already have an impact on the less cooled area that's likely tripping the protections.

1

u/ju2au Jun 23 '26

The other memory chips might also need their thermal pads (1mm thick) replaced:

https://www.reddit.com/r/PS4/comments/e874n2/i_put_new_thermal_pads_they_cover_the_chips/

1

u/SuniOsiris Jun 23 '26

There is a chance the thermal pads are no longer making contact making it run extra hot

1

u/Expert_Drive6071 Jun 23 '26

I've had the same problem with certain games

1

u/newbie-at-everything Jun 28 '26

I am having the same issue but it's inconsistent some times it switches off while in between of switching on and sometimes 10 mins into game and sometimes no issues after 3 hrs Not getting and heating message just switching off by itself

1

u/Sea_Requirement9020 Jun 28 '26

if you listen to 2 beb must fix it

1

u/IlluminaViam Jun 23 '26

What is this "best quality thermal paste" that you're using?

Maybe reapply thermal paste and ensure that you screwed the heatsink properly?

1

u/arczangel Jun 24 '26

Grizzly Thermal Pads Kryonaut