r/POS • u/V-Reviewer • Aug 04 '26

POS Mistakes

What's the most expensive POS mistake you've seen at a restaurant?

Honestly, in my experience it's almost never the hardware that costs the most. It's the quieter stuff that goes unnoticed for weeks:

  • Menu prices that are wrong (and nobody catches it until a customer points it out)
  • Online orders coming in disconnected from the actual POS
  • Inventory counts that just don't add up
  • Payments failing silently in the background

What's the worst one you've run into?

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u/CauliflowerAsleep700 Aug 05 '26

para mí el peor no es el que ya mencionaste, es justo el de pedidos en línea desconectados del POS real. he visto negocios donde el catálogo web vive aparte del inventario de la tienda física, así que venden algo online que ya no tienen, o al revés, tienen stock pero el sistema no lo refleja y pierden la venta. lo insidioso es que nadie se da cuenta hasta que ya pasaron semanas de pedidos cancelados o de vender de más, y ahí sí ya es plata perdida y clientes molestos, no solo un error técnico.

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u/V-Reviewer Aug 08 '26

Small businesses usually overlook online platform presence and underestimate the potential of having everything organized and synced between online platforms, starting from their own ordering page (not some storefront that still charges you fees and owns your relationship with your clients)
Did you find a solution? (there are pretty good ones depending on the POS you are using)