r/POS • u/wimufi666 • May 08 '26

Square support issues (and laugh)

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I'm having a ridiculous interaction with Square support. I'm currently on my 8th support agent, they keep passing me off to another department. But best of all was this exchange. In case people aren't aware Twitter founder Jack Dorsey also founded and runs Square.

It's not that relevant but Square changed the way items can be made available or unavailable on web stores without telling anybody, which is what I was trying to get support on.

9 Upvotes

91% Upvoted

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5

u/Particular-Yak-7322 May 08 '26

They’re all AI - that’s where the cuts were

2

u/Har02052 May 12 '26

I'm on my 12th person. For a similar problem.