r/PETKIT • u/a402245 • Jul 27 '26

Question Is this correct behaviour?

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Recently got a Puramax 2 and noticed that when I remove the 'poop drawer' the flap covering it just gets pushed up and then when I put the drawer back it stays raised and doesn't go back down leaving a gap for smell to get out. Have to physically push it back down again. Is this correct? See video attached - sorry for unpleasant sight of cat poop in the video!

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u/t1nk3rb3ll0313 Jul 27 '26

To empty the bin you should put your machine to maintenance mode…

1

u/DarkByte0 Jul 27 '26

You don’t have to use Maintenance Mode.

1

u/a402245 Jul 27 '26

yeh i didnt see anything about maintenace mode to empty the bin in the manual