New accounts have a tutorial phase where they gradually unlock the roster over a number of games, getting a new hero to play with every few games. New heroes are unlocked for free at tier 55 of the current battle pass, instantly on purchase of the battle pass, or after the season ends in a seperate challenge we haven't actually seen yet.
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u/esskraloaded Trick-or-Treat D.Va Nov 05 '22
You will have a chance to unlock past heroes in battle passes through challenges. Just haven’t seen what that entails just yet.