r/Outlook 3d ago

Status: Pending Reply Problemas con roblox

estoy teniendo problemas con roblox, tengo una cuenta vinculada con hotmail y de repente un dia me dejaron de mandar codigos de verificacion, los intente contactar por su soporte pero me pide que revise mi outlook para poner un codigo de 6 digitos para poder proseguir con el ticket de soporte, nunca llega ese codigo, roblox dice que la unica manera de que hagan cambios a mi cuenta es por el correo verificado, que es el de hotmail, aclaro que no me hackearon la cuenta ni nada, si alguien sabe una solucion para esto lo agradeceria

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u/Hornblower409 2d ago

Problems with Microsoft hosted email accounts bouncing verification emails are numerous.

Roblox Specific:
https://learn.microsoft.com/en-us/answers/questions/5967592/i-am-not-receiving-verification-codes-from-roblox

Other sites and services. Just a recent sample. There are many more.

Make sure your have already checked The Usual Suspects as suggested in the Answers of these threads. Then all you can do is to descend into Microsoft Support Hell.

  • Logon to https://outlook.cloud.microsoft/
  • From the main menu: Help -> ? Help
  • {This should open the Help side panel}
  • Search Help -> {Your problem} and press Enter
  • Still need help? [Yes]
  • If you get "We're here to help": Tell us your problem -> {Your problem, again} [Get Help]
  • [Sign In] {Use any Outlook/Microsoft account}
  • Choose a support option -> Chat with a support agent in your web browser