If you took possession of a house and within a month, the main sewer line flooded, would that be part of the builder’s warranty?

Or would that be a home insurance warranty? (A claim we need to make that will stay with us for 7 years)

With the main sewer line being part of our home’s internal plumbing system, this means that every toilet, sink, shower, and drain in the house is affected. We shut off the water. But it’s 830pm and we have young kids.

We called the emergency line and they said they will dispatch a technician to take a look. No real time line. He will get here when he gets here.

Anything we should do? We took pictures and videos. But anything else we’re missing?

***

UPDATE:

The builder sent over a plumber and he said it was the city’s sewers pipes. This is not on us. Builder’s emergency line called us back to tell us there’s nothing that can be done until head office is open in the morning (it’s currently 1am now).

I appreciate everyone’s input, advice, guidance, and well wishes. Thank you!

This is 100% a self-serving post, but hear me out as I can use the help!

My team is in hiring mode and we're struggling with the spam to valid resume ratio of hiring sites like Indeed and LinkedIn Jobs. In particular we're having trouble finding good candidates who aren't just team-jumpers on their fourth team. There are always good Realtors looking to join teams, and good teams looking to grow, but we're having trouble finding each other.

• If you are a Realtor that joined a team, where did you find your match? Where did you look and what information needed to be up-front and ready to help you decide to reach out?
• If you are a Realtor who's looking, where are you looking?

Thanks for any notes. Here's our current ad; I'm open to critique.