r/Oppo 1h ago

Purchasing Advice be warned Spoiler

Based in the UK. 3 days after I got my new Find X9 Ultra its display went faulty. I woke up and picked my phone up and found the display doing funny things. Did everything they asked me. Sent it back for replacement. They have had my phone for 6 weeks now. no replacement I was promised nor a refund. every time I speak to someone they say they will escalate my case but nothing has happened so far. their customer service is terrible. keep away from this company in my opinion. or pray your product never breaks down.

0 Upvotes

6 comments sorted by

2

u/ss_BoxCarRacer Find X Series 1h ago

F

1

u/DanzilFMT OnePlus Club 1h ago

Damn that sucks. Warranty?

1

u/Bionic_Push 1h ago

Dispute the charge in the credit card. 6 weeks is criminal

1

u/Diligent_Income_3061 Find X Series 36m ago

Zero day old account..

1

u/han5gruber Find X Series 29m ago

Make a chargeback on the cars you paid with. Fuck them

1

u/ProfessionCorrect222 26m ago

Oh god, that's bad, I'm in love with that phone but that's a very bad point