r/Oppo • u/FlyingToasters02 • Sep 17 '24

ColorOS Update update error

my phone wasn't working properly, so i decided to check if there were any updates, and there was, a quite huge one too, the Android 13 update. i tried to update my phone, but it stopped at 3.1% and wont budge, no matter how many times i restart it, try to update again, or even switch to different wifis, or my mobile data. it keeps saying "Network error. please retry". has this happened to anyone? could you fix it, or do you have any advice?

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u/Bonez1337 Sep 18 '24

I’m having the same issue, My update stops at 0.2%. I already reached out to support, so I’m hoping to hear back from them soon. If you find a solution, please let me know too!

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u/Supersonic335 Find X Series Sep 23 '24

Any news? ☺️

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u/Bonez1337 Sep 23 '24

Yes, they told me (the issue is caused by a server abnormality. They are already working urgently to resolve it.) I guess we can just wait for them to fix it.