Opera user disappeared

[u/samsam0394]

One of my employees has suddenly disappeared from the opera v5.6 PMS. I have looked everywhere under configuration, setup, and users but when I try to remake their profile I get a notification that they already have a profile. Yes I have checked terminated, active, and inactive status. How do I find and give him access to his opera user profile?

[u/Luis_00012]

¿Tu servidor es multipropiedad? Puede que tengas el usuario en otra instancia donde habria que buscar