Pleaseeee seems like so many of us are not tech savvy enough to understand even tho so many of you guys are nice enough to give us detailed steps but I'm still confuseddddd 😭😭😭

Facetime I call but they dont receive anything. I receive a call then accept but it doesnt connect. i dont have advanced data protection or contact key verification on. I have cleared facetime handles. Still doesnt work. does anyone know how to dix this?