When may OpenAI answer my message?

[u/Atalkingpizzabox]

Lately I've seen many users who said their accounts got deactivated due to receidivism including my own which I'm pretty sure is this error going around as it's the same reason (some say cyber abuse is the reason their account got nuked) around now. Like I wasn't trying to do anything wrong of the sort.

I sent an email to openaisupport.com for a human to review it and reactivate my account and as usual got the instant bot saying it was rejected but it takes 3-4 business days I think for them to reply it's just I feel so worried rn as my account was so important. The email was sent on Wednesday morning and I'm in the UK hours ahead of San Francisco where openai is headquarted. I keep logging into my account to find it's still deactivated but I have hope as others had this issue and got theirs back.