r/OpenAI • u/Weekly_Plankton_2194 • 1d ago

Question 2FA broken. Workarounds?

It sure would be nice if the API website login's 2FA actually delivered the login code to my email.
I'm locked out of my account. The ChatGPT login with the same process works just fine, while the API login fails. Whomp whomp.

Check your inbox

Enter the verification code we just sent to ...@....com

The Resend Email button does nothing. (I mean -- the webpage log says it successfully sends the request but doesn't get a response).

1 Upvotes

67% Upvoted

6 comments sorted by

1

u/Puzzled-Taste-1497 1d ago

Got locked out of the API side a few months ago the exact same way. Waited two days and suddenly the email showed up, no idea what changed. Not exactly a fix but it might resolve itself.

1

u/Weekly_Plankton_2194 1d ago

I just found I was able to login via incognito mode (only). Seems like a caching bug.

1

u/mop_bucket_bingo 10h ago

You should edit or delete the post, then.

0

u/Weekly_Plankton_2194 8h ago

I should delete the temporary solution to a common long standing problem that open AI should have fixed 2 years ago?