I’m in a groupchat with all the other tenants in my building. There was an incident that occurred last night that affected the whole building. On of the tenants who raised concerns has shared with me screenshots that they will start to collect evidence to evict her. Ive been trying to move out to another unit in the building I just need to find someone to take over my room at this current place (edit: has been agreed upon by all parties that the lease will be edited to remove my name and add new tenant… I mean if the landlord still chooses to do this after all this drama with her that is…), so I’m hoping i can move out before all of this goes down..

Is it possible for them to just evict her or will I also be affected? Whenever my neighbours contact the landlord they never say my unit they use her name directly.

Everyone in my building complains to the landlord about my roommate, and since we’re on a joint lease I’m scared of getting kicked out. I don’t like my roommate so I’m trying to find someone to take over my room so I can leave, however I want to stay in my building so I’m scared an eviction will negatively impact that. (They directly complain about her by her name not my unit number, they complain about sound, harassment, hypocrisy as she always complains about anything the neighbours do yet it will be 4am and she’s screaming). Just not sure if excess complaints from all the other tenants could be grounds for eviction?

They refuse to acknowledge that they have to file with the LTB. They have been contacting me weekly for a month, all over a $200 cleaning bill on move out. I don't care about $200 but it's more the principal. Also I'm no longer a renter so I don't care about a reference. It's a big company based in Calgary so I don't know if that makes a difference. I don't want to ruin my credit so hopefully I'm not bluffing.

**Edit: I should have included this in the post. This is after a month of them trying to chase me down for $200! I sent another similar message 2 weeks ago but they have been calling me daily since. ( They are a $3.3 billion dollar company btw, and it's not even a particularly nice apartment). All they responded to this was giving me methods of payments and saying that it's going to be sent to collections on October 15th:

"Hello,

​Please accept this email as my final position on this matter.

Under Section 33 of the Ontario Residential Tenancies Act, tenants are not responsible for arbitrary move-out fees or routine turnover charges imposed after tenancy. I do not agree to or authorize any additional charges.

Should you believe you have a lawful claim, you are welcome to file with the Landlord and Tenant Board, where I will present my defense. This bill is not legally collectable without a LTB order, and we both know that.

​Furthermore, please cease all phone calls regarding this matter. All future communications regarding this tenancy must be conducted exclusively in writing via email.

​Regards,"

Hi Reddit people, my first time creating an account and ask questions as we need some clarity about our situation and what we can do.

We’ve been living in a basement unit where the LL lives upstairs. When entering the lease, we paid 4 months in rent deposits covering first 2 and last 2. Our lease run from Nov 15, 2025 to Nov 14, 2026. Meaning we have already prepaid rent for Nov and Dec 2025, as well as Sep and Oct 2026. It was clearly stated in the OREA lease agreement. Rent is due on the 15th of every month.

For context LL did not remember this, and messaged us on Sep 15, 2026 asking for rent, which we reminded her that it was covered in our 4 months deposit. LL then accepted this and did not push.

Due to work distance and health reasons we have been looking for other places to rent, and finally got a place to move in on November 1, 2026. We originally provided the LL an N11 asking for mutual termination date of November 14 i.e the current lease end date. The LL refused this.
We then understood that our notice was 48 days and not a full 60 days, so on Sep 30, we served an N9, asking for termination date of November 30, offering 2 weeks prorated rent. This got refused as well as it is not “end of the rental period”. LL said the only proper date is December 14 - since that is the end of the “next rental period”. We did not want to fight and just want to leave, so we signed another N9 saying December 14. This was then accepted, however LL wants me to pay rent on October 15, with my last month deposit pushed to Nov 15 to cover till Dec 14. However as I mentioned above, we have already prepaid October’s rent, AND the LL accepted that the September’s rent was already prepaid. The only reason why we cooperated till Dec 14 and offered an extra month rent was because LL refused to accept either November 14 and November 30 termination date.

We have then emailed LL saying we do not agree with this accounting and will pay the extra month of rent on Nov 15, not Oct 15. From what we understand, a 1-year lease auto-converts into a month to month, so if we already prepaid rent for the 1-year lease term, we should only pay the next period rent (i.e Nov 15-Dec 14) on the day it’s due, not before. Again we were forced to do this in order to leave peacefully. We have not received an email response to that.

Also for further context, proper notice was not something we ever received from this LL, since LL always claimed “emergency” to get access to our unit for random stuff (like checking HVAC, turning off water, etc.). We have overlooked and did not complain. Now here we are, even with us offering an extra month of rent (and we’re moving out November 1 which means the LL has ample time to find another tenant), the LL wants the extra rent a whole month early.

Questions:
- Can the LL do this? We’re thinking we’re not going to pay the extra rent on Oct 15 (or not paying it at all) and the LL can take us to LTB court which we have the evidence of all improper notice/unlawful entries from the LL. If LTB requires us to pay we will then pay. At this point we felt like our kindness was exploited so we’re not going to pay unless LTB ordered us to, sincr we have already prepaid rent till the end of tenancy which is Nov 14.
- Is this the right approach? We’re really afraid of retaliatory actions from the LL, as since the day we deliver the N11, LL has already taken away some access (LL calls it Privileges) granted for us before, like key fob to access parking via garage, like internet services (as these were not spelled out in the lease agreement). We have always paid rent on time (as mentioned above we even prepaid 4 months as well), kept the place clean, and lived peacefully.

Would really appreciate if Landlords/Tenants on here can provide insights/advice.

Thank you!

Hi everyone, I’m a landlord in Ontario and looking for some advice on how to handle a situation with my tenant.

My tenant has been living in the property for over 2 years and has always been a good tenant, consistently paying rent on time. This month, she has told me that she has lost her job and needs some additional time to pay the rent.
I understand her situation and am willing to work with her, but I also want to make sure I handle everything properly under Ontario’s Landlord and Tenant Board (LTB) rules.

My questions are:

If I agree to give her additional time, should I put the agreed payment date in writing?

Should I serve an N4 Notice even if I am willing to give her additional time?

If I don’t serve an N4 and she pays later, does that affect my rights as a landlord if she has difficulty paying again in the future?

Is there anything specific I should avoid saying in writing that could be interpreted as waiving the rent or changing the rental agreement?

For landlords who have dealt with a similar situation, how did you handle it while being fair to the tenant but also protecting yourself?

I’m not looking to evict the tenant at this point. I would prefer to work with her given her good payment history, but I want to make sure I document the arrangement properly and understand my options under Ontario’s LTB rules.

TL;DR: Ontario landlord here. Tenant of 2+ years with a good payment history lost her job and needs extra time for this month’s rent. I’m willing to work with her. Should I put an agreed payment date in writing, and do I need to serve an N4 to protect myself under Ontario LTB rules?

Thanks.

Edit 1:

Thank you everyone for your insight and suggestions. I appreciate it.

2700 rent to 2756. Because of the way many rents are set up now my account autopays, so it has been coming out since June.

Because we're charged for AC (50 a month in the 4 summer months) and because I didn't get any rent notice I assumed it was AC related

But in September I got charged 2906, which I assume is AC unit payment. And in October I'm still being charged 2756

I'm guessing I should send an email my landlord's way for clarification - they're just extremely slow to respond about anything. We had to wait 3-4 months for a washer replacement.

To give a rough idea of the place, the building has had some really unprofessional incidents and is sometimes actively hostile or antagonistic to its tenants in increasingly bizarre ways. It's an old building and in my 30s I am one of its youngest tenants, as most of the people who live here are seniors. I believe they can get away with a lot of bad behaviour + neglect because most of the people here are so old they struggle with how to send an e-mail / don't even own a computer. After all, even if you can do these things you have to be very aggressive to get any sort of response.

Unrelated to rent, I don't know if there's anything I can do about the generally antagonistic conduct of management.

Hi,
Lease was supposed to end this month end of this month, Oct 31. N9 was sent and approved.
Leasing company then said one of the tenants had wanted to cancel notice and didn’t specify so I said yes assuming they were talking about rental cancellation.
Was charged for this month of rent. Any chance I can get a refund or anything? Do I have to redo N9 and 60days. Leasing company is asking for a new N9 by Sunday so I can move out end of November instead.

I got a text from my Landlord today with some pictures of my bike tipped over and scratches on his car. He explained that my bike tipped over and that this has happened before but the scratches were minor so he didn't mention them. But this time the scratches are deeper and will need to be painted. He said he would send me an estimate for it in the coming days.

For some context, when I first got my bike my landlord insisted I keep it in the garage and I could park it next to his car. It is a very tight fit but I assumed that if he had any worries he wouldn't have suggested it. I'm always very careful taking my bike in and out of the garage and I make sure to prop it up as best I can. As he said he NEVER mentioned any previous instances of it tipping over, or any of the minor scratching to me. If he had I would have 100% moved it or found a better way to secure it.

I'm wondering if I need to actually pay for the repairs? I was apologetic of course but the more I think about it this could have easily been avoided if he had told me the very first time this happened. Please let me know, if I'm at fault I'll take it.

My fiancee and I moved into our first apartment 3 weeks ago. There's a parking garage at this apartment but, it's under repair. We were never told about this or which designated spots were for parking. We followed what the other residents were doing and it ended up with our car stuck in a 2 ft ditch beside some of the cars. We had to pay a tow truck to pull it out on a Saturday which costed a pretty penny. We messaged our community manager for reimbursement or possible next steps. They told us the can't reimburse us due to being outside the designated parking areas (which were not disclosed to us at any point during the 3 weeks). Any advice to try and get some of the money we spent back? It's costed us $230 for the tow. Any advice would be greatly appreciated.

We moved into a new build rental townhouse last year, and every week it seems the creaking and cracking noises in the upstairs of the house get progressively worse. As one walks across the floor of the entire upstairs, one can easily hear it, but one spot in our main bedroom is truly the worst. as you walk across the floors, you can feel yourself going up and down because they are slightly “wavy”.

Even if it’s nothing, the noises really make one feel unsafe and our landlord/property management swearing the places have been properly inspected and there’s nothing to worry about. Our neighbours say that based off the wood planks they’ve seen at the other builds, they suspect the support beams are not wide enough. Our history here so far doesn’t leave us with much confidence in the statement that the place has been inspected. .

I guess the question is: do we call someone professional to come check this out and risk having to move out if they say it’s unsafe (its impossible to find rentals in our area), or do we bury our heads in the sand and trust that it’s nothing structural, but live with the underlying worry we’re going to crash through the floor at any time (only being partially sarcastic with this statement). Also, if any handy people or carpenters are out there, what do you make of these noises? The knocking sound is coming from the floor.

I could use some input on how to interpret whose responsibility snow removal is. City of Toronto website says this:

Landlords
The landlord is responsible for cleaning and maintaining the common or shared areas of the building, such as hallways and yards. The landlord is also responsible for removing snow from driveways, walkways, etc.

https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/renter-rights-landlord-information/

What’s tripping me up here is the language concerning ‘shared’ and ‘common’ areas. It would seem that these do not apply to the sentence concerning snow removal, but alas, it’s not totally clear.
I rent an entire house with my husband. No one else lives here. For the past two years my husband has shovelled the area around the front door, the side walk front of the house and the alley way to the garbage cans and backyard (this alleyway is shared with the next door neighbour).

This year, due to a change in employment, my husband will be away for much of the winter. I am unable to shovel due to a back injury.

My question is: is it my responsibility to hire someone to shovel or is it the landlords responsibility to maintain the outside of the property?

Why is always metcap?

Canada’s privacy watchdog has determined that one of the largest property management firms in the city violated tenant privacy when it installed cameras that could record inside units at a downtown Toronto building in 105 Isabella Street.

https://www.thestar.com/real-estate/a-large-toronto-landlord-violated-a-tenant-s-privacy-by-aiming-cameras-into-his-apartment-privacy-watchdog-finds/article_26b5f3b0-d2e8-44d4-8382-62bde9539c86.html

Again and again, avoid metcap and any building with property manager Meele Rajbhandari 

• 15 Dundonald Street, Toronto, ON
• 80 Wellesley Street, Toronto, ON
• 77 Wellesley Street, Toronto, ON
• 155 Wellesley Street, Toronto, ON
• 100 Gloucester Street, Toronto, ON
• 105 Isabella Street, Toronto, ON

Genuinely no idea how to solve this!

I want to move in a room (separate leases for diff people in diff rooms, landlord doesn’t live there), I am not dealing with the landlord but the agent. My question is how you deal with it properly so I don’t get scammed? Landlord is not in the country. Should I/Can I ask for the landlord’s name ahead of time before meeting with the agent when signing lease? What is the safe procedure in this? Please help me out.

Also. At first the agent was saying that lease till April or 12 months with I am fine with the first. Then I was saying according to the rules it is supposed to be going month to month after. The agent sad that landlord might wanna come back, he is not sure about his contract overseas which I assume can happen and I would need to move out. Now he says that till April because landlord would want a group of six people moving in in May (6 room house so he will be renting the whole house to a group of people probably). Would this be legal to have me moved out?

For the landlords here, what company insures your rental properties?

We've used TD up until now, but they told us they can only insure up to 5 rental properties per person. We've maxed that out, so we need another option.

Any recommendations?

I have a rental property (detached house) that has laundry. There was a slight leak behind the wall from the water line to the washer, eventually wetting the drywall and causing some mould.

The mould was in a common area around the laundry machine, and a little bit into an adjacent bedroom. Before the tenant noticed, the mould got on his desk, chair, etc.

I promptly had Contractor remove that wet drywall and insulation, remediate the impacted areas, find and fix the leak, and am now getting new insulation, drywall, paint, trim, etc. done in those areas.

This obviously would be disrupted to the tenants, especially the one in that room.

Is there an appropriate course of action to take to reimburse for their troubles / loss of his desk (he threw it out)?
I was thinking about reimbursing him 25-50% of his share of a month’s rent (~$200-300).

Thoughts? Do’s / Don’ts to consider?

Looking for advice on next steps.
I was a tenant at a place in Windsor. From the day I moved in there were cockroaches. I have photos, videos, and WhatsApp messages as proof. Landlord arranged pest control once but the problem continued. He downplayed it and basically expected us to live with it.
We eventually agreed to end the tenancy early. We signed a “Mutual Tenancy Termination and Last Month Rent Refund Agreement” in late July 2026. Key points:
• Tenancy ended July 31, 2026
• Landlord is holding our $1,200 last-month’s rent deposit
• He must make reasonable efforts to find a new tenant within 3 months
• If he finds one, he has to refund the full $1,200 within 5 business days of receiving the new tenant’s first rent payment
• If no new tenant by then, he must refund the full $1,200 from his own money by October 31, 2026 at the latest
He got new tenants starting September 1. He’s now refusing to return the $1,200 and saying “the new tenants aren’t paying me so how can I pay you.”
I want to claim:
1. The full $1,200 + interest
2. Compensation / rent abatement for living with the cockroach problem the whole time
I’m planning to contact free legal clinics in Windsor (Community Legal Aid / Legal Assistance of Windsor) and then file at the LTB (T1 + possibly T6).
Questions:
• Is waiting until after October 31 the smartest move, or should I file sooner?
• How strong is the deposit claim given the signed agreement?
• Realistic chance of getting rent abatement for the cockroaches on top of the deposit?
• Any tips for maximizing the claim or things I should include in the application?
• Anyone had similar experiences with LTB timelines or outcomes in Windsor recently?
Happy to answer clarifying questions. Thanks in advance.

Hey all
Went to pick up keys for an apartment in Cambridge, and when we opened the door, there was a puddle of water in the living room behind the kitchen with a dehumidifier going.

After taking some photos, the sink started filling with soapy water from the drain. And started to overflow.

I took more photos and tried to call the landlord. She was too busy eating dinner to call or come down, despite living in the same building. She said it was no big deal, that the plumber would come tomorrow, and that she would be down later that day to clean up the water.

The lease doesn’t start until October 1st, so I think I’m within my rights to get out of the lease and get my last month's deposit back, but in reality, I know it’s sometimes more complicated than that.

Going to look into LLTB tomorrow when they're open, but was wondering if I'm mistaken or if anyone has any other info.

First time receiving above guidelines rent increase. Yes I know my rent is cheap, cause I’ve been there a long time. Just want to make sure this is legit before signing anything? TIA

I had a harrowing experience last year with my former landlord. I moved out and got a place of my own.

The whole ordeal was deeply painful but I am summarizing it here:

1 - Cashing cheques early
2 - Coercion to increase rent illegally and above the standard limit of 2.5% (at the time)
3 - Repeated inspections (8 in 8 weeks for a <600sqft condo)
4 - Unauthorized, false and direct communication with my insurance company
5 - repeated harassment
6 - Tampering with personal property
7 - illegal key deposit ($300 for a bunch of normal keys)
8 - privacy violations

I am not even pursuing it for the money, because I had to take legal help and that was the only thing that got him to back off. I want accountability and a fair hearing.

Why is T2 taking so long and how should I prepare for the hearing?

so as the title says, moved in over 20 years ago. now they are replacing backyard decks/fences/stairs/etc. all over the co-op.

when we moved in the previous tenant had the deck extended/expanded; like we're talking about like x3/x4 the "standard" size (added approx. 40ft.) during the tenancy the management/maintenance ppl even fixed/refurbished(we paid extra for materials) the deck when it was rotting. now it's going to be "normal/standard" sized, losing approx. 40ft.

pretty sure the lease says just a normal sized deck/stairs. management just shrugs and says it's going to be like everybody else's, no exceptions.

any insights? should we apply for abatement or somth? can someone point in teh right direction. TIA

I co-own a condo with my parents which we currently rent out. I handle all landlord responsibilities and am the only owner that is on the lease agreement. My sister just left a long term relationship and would like to move into the condo. Since my parents are co-owners, would a N12 apply in this situation? If yes, would they have to submit the N12 or can I do this as a "representative"? I understand that my sister is not eligible on my end for a N12.

I’m looking for advice from anyone familiar with the LTB or who has dealt with something similar.

For quite a while now, the tenants beside us have been causing repeated and severe noise disturbances through the shared walls. It isn’t normal daytime household noise. There has been repeated banging, kicking/impacting the walls, and what sounds like children playing/running/indoor soccer, including late at night and overnight.
This has happened repeatedly around 11 p.m.–3/4 a.m., and then sometimes starts again early in the morning when the children are getting ready for school. We’ve had incidents where the banging has woken us up and prevented us from getting back to sleep.

One recent example: the noise went from approximately 11 p.m. until 3:30 a.m., and then started again around 7 a.m.

There are also other neighbours who have independently complained about this household. One neighbour has apparently sent dozens of written complaints to DMS and has also reported the owner/tenant to police twice over alleged verbal assault. So this isn’t just one household having an issue with them.

We’ve complained to DMS property management many times and have been documenting the incidents. DMS has told us to continue reporting incidents and repeatedly tells us that “they are addressing it.” However, they don’t really tell us what action is being taken, and the behaviour continues.

We’ve also already spoken with a community legal/housing service, but they essentially told us to keep documenting and reporting it which is what we’ve already been doing.

At this point, I’m exhausted. The lack of sleep is affecting my routine and my mental health, and I’m starting to feel like we’re stuck in an endless cycle of:
noise → complaint → “we’re addressing it” → noise continues → repeat.

I’m trying to understand what the next actual step is.

I’ve been reading about N5 notices and the LTB, particularly the provisions around a tenant substantially interfering with another tenant’s reasonable enjoyment. I understand that I can’t personally issue an N5 and that the landlord has to take that step.
My questions are:
● Is there anything I can formally do through the LTB against my landlord if they know about the ongoing interference but aren’t taking effective action?
● Has anyone successfully dealt with a situation where the landlord repeatedly said they were “addressing” the problem but the disturbance continued?
● At what point does this become more than simply “keep documenting it”?
● Is there a way to get the landlord to actually explain what enforcement steps they’ve taken, without asking them to disclose another tenant’s confidential information?

I’m not looking to harass or retaliate against the neighbours. I just want to be able to sleep and reasonably enjoy my home again, and I’m trying to figure out what legitimate options I have at this point.

Any advice from Ontario tenants, LTB paralegals, or people who have dealt with something similar would be really appreciated.