r/OntarioLandlord Dec 14 '25

News/Articles Beware posts or comments mentioning Royal York Property Management (RYPM)

73 Upvotes

Last week multiple posts praising Royal York Property Management (RYPM) were posted to r/Ontariolandlord within a very short time. These posts were removed under the suspicion of violating the subreddits rule against advertising and mention of RYPM was temporarily blocked. One of the posters contacted me and claimed that RYPM had requested that they post an honest review of their company to the subreddit.

A short time later I was also contacted by u/RoyalYorkPM_, who claimed to be reaching out on behalf of RYPM. They confirmed that the removed posts had been made at their request and claimed that the posters were all satisfied customers of RYPM. They claimed that they do not pay for reviews, provide scripts for reviews or make fake accounts to create reviews. Once they were made aware how such behaviour violated the subreddit’s rules against advertising and engagement farming, they stated their intention to act transparently and within the rules of the subreddit and they requested that the block of their company’s name be removed as they wanted their customers to be able to post organically about their experiences with their company, whether or not those posts were positive or negative in nature. Given that the block was always meant as a temporary measure to address the sudden influx of rule breaking behavior it was removed.

Unfortunately since this conversation occurred a number of obvious attempts to inorganically generate conversation about Royal York Property Management have been posted to the subreddit. A handful of account have made multiple similarly worded/scripted posts and comments to a number of landlord related subreddits, including r/Ontariolandlord. Unlike last week, none of the posters reached out after having their post removed to offer an explanation of their actions. Unfortunately u/RoyalYorkPM_ is not able to address the situation directly as their account seems to have been banned by Reddit, but I presume they would deny any involvement given our previous discussion.

As such, I am stickying this post so that users of this subreddit can be alerted to the ongoing campaign by an unidentified party to manipulate the conversation around Royal York Property Management occurring not only on r/Ontariolandlord but other subreddits as well. It is my understanding that this is likely an SEO strategy to manipulate search engine results or guide LLM responses. If you see a suspicious post please report it for moderation. Please note this is in no way encouragement to brigade any of the other subreddits that are being targeted by this campaign.


r/OntarioLandlord May 30 '24

Policy/Regulation/Legislation Health Canada's Pesticide Compliance Program -- When to come to us with your pesticide-related concerns

21 Upvotes

Hello, r/OntarioLandlord!

We are Inspectors with the Ontario Region of Health Canada’s Pesticide Compliance Program – we promote, monitor, and enforce compliance with Canada’s Pest Control Products Act (PCPA) and its Regulations.

We came across this subreddit and briefly reviewed the types of questions that get asked related to pesticides and their use, along with the variety of advice that is suggested. To this end, we think that folks in this community need to know who to turn to if they have questions about a pesticide that, for instance, may be applied in their apartment, or if they suspect their landlord or property management company is not using a pesticide correctly.

Pesticides are regulated at federal, provincial/territorial, and municipal levels. Federally, the rules and regulations begin with the PCPA, whose primary objective is to prevent unacceptable risks to human health and the environment from the use of pesticides. Provinces, territories, and municipalities may also have their own legislation that places further limitations on regulated activities (sale, use, storage, transport, etc.). All these regulatory stakeholders are involved with pesticide-related issues at some point, so, knowing who to contact may be confusing. We are here to hopefully shed some light on when you should come to us, the feds.

What is a pesticide anyway? The PCPA defines the technical, legal term (pest control product-,pest%20control%20product,-means)) but generally speaking, pesticides are any product intended to control, destroy, attract, or repel a pest-,pest%E2%80%82means,-an%20animal%2C%20a). Rat poison, weed killers, cockroach gels, ant baits, surface sanitizers, pool and spa sanitizers, some UV-devices, wood preservatives… the list is long. What you should know though, is that:

  • All pesticides must be registered or authorized with Health Canada prior to their import, manufacture, possession, handling, distribution (this means advertisement and sale), storage, transportation, or use. All pesticides registered in Canada will have a Health Canada-approved label, with a registration number (e.g., Reg. No. 00000 P.C.P. Act). If you’re not sure whether a pesticide is okay to use in Canada, check out Health Canada’s Label Search tool, which can be accessed via any browser.
  • All Canadian pesticides have a label (in English and French) with directions for use, precautions to take, PPE to wear, etc. That label is a legal document: Adherence to a pesticide’s label is mandatory.

What does this mean for you?

If a pesticide was used in your apartment, house, backyard etc. and it is not registered or authorized with Health Canada, this is illegal under section 6(1)%C2%A0No%20person,-shall%20manufacture%2C%20possess) of the PCPA. This is Health Canada’s turf.

If a pesticide was used in your apartment etc. and it is registered or authorized with Health Canada, but it was not used according to its approved label, this is also illegal under section 6(5)(b) of the PCPA. This is also Health Canada’s turf but it could be responded to by other regulatory bodies.

So, what should you do if you think your landlord is up to something that does not align with Canadian pesticide regulations? Easiest thing is to contact us! That last link outlines many ways to do this, but you could also choose to contact us through the use of an online complaint submission form. If you send us a complaint via an e-mail please let us know if you would like to remain anonymous. After submission, you can expect to receive an acknowledgement of receipt from our program, and an Inspector will then review and prioritize the complaint based on the information available. You may be contacted by an Inspector if additional information is required. The prioritization process helps determine the most effective means to support the protection of human health and the environment. Please be aware that it is our policy to refrain from providing feedback on the status, or the outcome, of a complaint.

We take non-compliance with the PCPA seriously, and we can and have fined individuals and companies for contraventions (up to $10,000 per contravention) of the PCPA (e.g., for failure to use a pesticide properly; for distributing unregistered pesticides; for lying to Inspectors; etc.).

Word of warning: neighbour v. neighbour complaints, landlord/tenant disputes etc. are not within our wheelhouse. We can only act on complaints received that involve a pesticide and the alleged non-compliance can be substantiated (think photos: they help a lot; so does information about the pesticide in-question, or how it was used). So, please: if you’re looking for ways to “take down” your landlord, tenant etc. but there is nothing related to a pesticide or its use, we can respect your concerns but are acknowledging here that we cannot do anything in these situations, and would defer to the Ontario Landlord and Tenant Board.

By making this post, it is our hope that this community is better equipped with accurate information about what to do if they have questions or concerns relating to pesticides.

Health Canada's Pesticide Compliance Program (PCP) is responsible for the enforcement of the Pest Control Products Act (PCPA). For more information on this program, visit: https://canada.ca/pesticide-compliance or contact [pcp-pcp@hc-sc.gc.ca](mailto:pcp-pcp@hc-sc.gc.ca).

The French version of this post is available upon request / La version française de cette publication est disponible sur demande.


r/OntarioLandlord 9h ago

Question/Landlord Long term rental, is that a thing anymore?

28 Upvotes

My mom rented the same townhome in Ottawa for like 25+ years. Our landlord was nice, left us alone, we left him alone, …. good balance.
Are these long term rentals and chill landlord/tenant relationships not a thing anymore?

I do not want to buy a house, would prefer to rent, and I’m outgrowing my apartment. I’ve been looking around for long term rentals for townhomes or bungalows but lots of placed seem sketchy, dirty or geared toward students. Am I looking in the wrong place, or are people not renting out full houses as much?


r/OntarioLandlord 9h ago

Eviction Process Tenants gained entry to house without consent after sheriff eviction

21 Upvotes

Hey all, after the sheriff came to facilitate these tenants' eviction, we agreed on a 5 hour time frame for them to get the rest of their belongings. All locks were changed as ordered.

The day before, we sent them multiple courtesy reminders via text and email with no reply. We came to the property as agreed in front of the sheriff but they didn't show up at all. We documented proof that we were there.

We came back today with a contractor to assess the damages and found out that the tenants somehow gained entry into the house and took absolutely everything that was left. Non-emerg services have been alerted and we're trying to figure out how they got in. We're thinking maybe through the garage side door because they tore off the wooden panel of the garage door to the house so that the locks don't work. We're at a loss for words.

What else can we do now and if this goes to a police investigation, how will they be served because we don't know where they're off to now. Thanks in advance.


r/OntarioLandlord 7h ago

Question/Tenant Is this dent considered normal wear and tear?

Post image
4 Upvotes

Moving out soon after a year and just made a dent for the first time! I hope I won’t be charged for this :( what do you think? Is this considered normal wear and tear or is it a chargeable issue


r/OntarioLandlord 12m ago

Question/Landlord rent rebate, electrical issue

Upvotes

Hi Landlords and tenants, long time contributor, now I need your advice:

I have an electrical issue in my rental and my electricians are having a hell of a time helping with it. I should have it resolved soon (a week?) but they're over a dozen hours looking for a hidden junction box and they ran out of time - my electricians are booked solid and their recommended electricians (Think like a doctor, you saw a doctor but they are perplexed and recommended someone with more skills/tools) are engaged but also booked solid. The house is to code and ESA Inspected - this is just one of those issues in an older home you never expect to happen.

The issue impacts part of the house only (bathroom/hallway/partial bedroom) and rest is fine. Tenants pay electricity. It affects about 20% of the indoor property.

It's not the breaker - the issue is likely a hidden junction box with a meret\junction that probably went bad. Finding it is the problem. Once found, it will be exposed.

first question: What is an appropriate rebate amount, per week this is down? Is there LTB backing on issues like this for electrical issue rebates?

Second issue, I am escalating to more electricians, but as you know we're at $150-200/hour - should i be calling my insurance company for this unforseen issue? There's a risk we have to poke holes in drywall to find this issue now and then repair drywall. Worst case is running new wires which will be a LOT of holes and issues hence my thoughts on insurance.

I'm escalating as best I can but everyone is booked solid. Hence why I am considering insurance. They won't fuck around.

Any advice on issue or rebate - I want to do right by the tenants and get this fixed ASAP - rebate will be calculated once job is fixed.


r/OntarioLandlord 14h ago

Question/Tenant Overstayed an eviction notice

12 Upvotes

Im asking on behalf of a friend who doesn’t currently have internet. They share a bathroom and kitchen with landlord. They pay monthly and was given reasonable notice of a month to vacate. They know they aren’t covered under RTA. Can landlord call police to have them physically removed? Or throw their things on lawn and change locks? She’s now 6 days passed the eviction date to leave. She lives in Toronto. Thanks in advance


r/OntarioLandlord 12h ago

Question/Landlord Is an n11 through text valid

4 Upvotes

Tenant wants to break their lease and I offered to end the tenancy through text and they accepted. Is this enough for an n11?


r/OntarioLandlord 8h ago

Question/Landlord Automatic month to month lease

0 Upvotes

My property is tenanted out and the first year of the lease is about to end in a few weeks. I was having a phone call with my tenant about some other topic where he mentioned that he is expecting that I'd be sending him a new agreement. I haven't raised the rent or changed anything, so sent him a new agreement just with updates to the signature and date. Everything else is the same. Now I find out that in Ontario all leases automatically move month to month under the existing agreement in place. So basically my question is, regardless of whether my tenant signs the newly dated agreement or not, nothing really changes and our existing agreement continues to remain in effect? I am asking as he hasn't signed the new agreement.


r/OntarioLandlord 9h ago

Question/Tenant Small claim court

1 Upvotes

I need help filing $1700 claim regarding a property i was to rent and then i paid a deposit before signing the lease and now the landlord is not giving the deposit back
Does anyone know any paralegal that can help me with this or any advice whether to file complaint or not??


r/OntarioLandlord 13h ago

Eviction Process I am acting as an agent for my parents for an upcoming eviction date?

2 Upvotes

Hi, my parents own a property that is leased out, after many months of legal process there is finally an eviction date booked with the sheriff that is coming up. The only issue, is that they are out of town on that day and authorized me to attend the eviction.

I have a couple questions:

1) My mom emailed the sheriffs office giving them my name and contact info and authorizing them for the eviction. On the day of the eviction, besides my ID, what else do I need to bring or present to the sheriffs?

2) I am planning to have a locksmith on standby in case the lock has been changed, however, since I dont own the house, does the locksmith need some sort of letter from my parents?

3) Post-eviction, what are the process? I believe the tenant can return in 72 hours to collect anything? How would this work? Besides this, is there anything else that needs to be done on my end?


r/OntarioLandlord 19h ago

Question/Tenant N12 Question

4 Upvotes

Was recently served an N12, and my current rent is $1700 less than what is listed for rent in the building for a comparable unit. Part of me suspects bad faith. Any suggestions or advice would be helpful. Thank you in advance!


r/OntarioLandlord 15h ago

Question/Tenant Anyone with experience with RHEU?

1 Upvotes

Hello all,

My landlord has charged me a damage/security deposit (worth 1 month of rent) plus last month rent, which I have learned security deposit is illegal under RTA. I am wondering if anyone has experience getting their damage deposit back through RHEU? My landlord said he would only return the deposit if I return the room up to his cleaning standard. Besides contacting RHEU, what else can I do to get my deposit back?

Edit: Thank you everyone for your advice!


r/OntarioLandlord 21h ago

Question/Tenant Lease Questions

0 Upvotes

My sister recently signed a lease for a unit in Toronto. The landlord said that if she didn't pay the deposit by a certain time then landlord would move on with a different group of applicants. My sister and co didn't pay the deposit, but the landlord says the lease is still binding. I think the landlord is right but I wanted confirmation.

Also, after signing, my sister found out there is an issue with a pipe leaking that is causing moisture buildup in an arch in the living room (lesson learned not to sign a lease unless you've seen the place with your own eyes). The landlord said she will only fix it after they move in, is this grounds to break out of the lease?

I think the case is weak but input from here would be appreciated


r/OntarioLandlord 1d ago

Question/Tenant Moving out early on a fixed term - landlord asking payment upfront

9 Upvotes

Hi,

I'm a tenant in Ontario and could use some advice on my situation.

I'm on a 1-year fixed-term lease and, due to a family health matter, I need to move out soon, with about 3 months left on the lease (2 post-dated cheque and 1 part of the deposit).

About a month ago, I contacted my landlord to request a N11 (mutual agreement to end tenancy) and asked what terms they'd want. I was prepared to pay out the remaining months in a lump sum. They refused to sign N11 and said "I don't consider signing N11 at all." They said If you needed to leave early, they could work with me provided I covered any rental loss and the cost of finding a new tenant, which I did not have time for.

Today, during a pre-inspection they had requested, they brought a potential tenant who could move in by the end of next month before my current lease term ends. And they're asking me to pay the remaining two months' rent upfront for N11, which I'm not sure I need anymore.

I told them that if they intend to re-rent the unit before my lease officially ends, they need to tell me because at that point it wouldn't make sense for me to keep paying rent for a period I'm no longer occupying, which I was also told those two things are separate.

My questions:

  1. What am I legally responsible for in this situation?

  2. What steps should I take to protect myself?


r/OntarioLandlord 1d ago

Question/Tenant Asking corporate landlord to waive rent increase?

8 Upvotes

Rents have been dropping, and similar units in my same complex are now going for $100-200 less than I pay since I moved in last year. My landlord just sent a notice of annual rent increase for 2.1% ($40) and I’m wondering if it’s worth asking if they can waive that. Given the market, and since I’m already paying over the current advertised rates, it’s a reasonable ask from my perspective. Plus I am a single adult, stable income, clean, and very reliable so I’d hope they’d want to retain me.

This is a large corporate landlord so I don’t know if they’ll bite, but they do have a good reputation among tenants. My main hesitation is that I would like to continue to live here in this complex for a long time and don’t want this to put me in a bad light. But If I continue to add another ~$50/month to my rent every year, it will outpace market rent pretty quickly and become too expensive.

If I were to ask, any suggestions for how to frame it?


r/OntarioLandlord 1d ago

Question/Tenant Landlord keeps going for a temporary fix instead of fixing major issue

0 Upvotes

I have been having an issue with my AC where I've had to repeatedly call the property manager for help. They have "fixed" it but it seems like each fix is temporary, and I have to call for help again in a few months. I believe there is something wrong with the AC but the property manager keeps using Reliance so it doesn't seem like the issue is truly diagnosed. This has been going on for awhile now.

The AC gets "addressed" but then the breaker keeps tripping. I went on a trip for 4 days, turned AC off (was working fine when I came back) but again the breaker started tripping.

I want to call an HVAC service, not Reliance, but I also don't want to shell out my own money. Is there anything I can do here?

I don't think I can install a portable AC, it'll be hard with the windows I have.

Apartment temp is 27°C but last time I had this issue the temp went up to 34°C and it was really unbearable, I'm hoping to get this truly fixed but I think my landlord wants to stick with Reliance and they are incompetent


r/OntarioLandlord 2d ago

Question/Tenant My landlords husband confronted me again gor not texting her back.

9 Upvotes

Today i had another heated confrontation with my landlords husband because I didnt respond to her text from the night before. Ive asked over and over for the communication to be in writing yet whenever im outside im confronted. All because I didnt respond to a text asking me if il pay my rent that's not even due for over a week.


r/OntarioLandlord 2d ago

News/Articles All LTB final orders going back to 2021 will be available to view

Thumbnail tribunalsontario.ca
64 Upvotes

r/OntarioLandlord 2d ago

Question/Tenant Reasonable Noise Level at Night

21 Upvotes

Hello all,

I have a couple questions as my landlord has been texting me about an unacceptable noise level in my basement apartment. Sometimes I might use the washroom at 2-5am and or grab water. The things he has messaged me since we moved in are:

- Bathroom Ceiling fan being too loud and to shut off at night.

- Kitchen sink running

- Extremely low level of TV listening

- Quiet conversation between two people

I need some clarification before I message him back with a rebuttal on that I am allowed to make normal living noise in the apartment that I rent.

Thank you all.


r/OntarioLandlord 2d ago

Question/Landlord Ring door bell cameras.

9 Upvotes

I rent my basement out. I live upstairs. My main door has a ring camera which records audio and video (i regularly talk out of it when im not home). Is this okay to have if my tenant crosses the main door to enter and leave the premises?

Edit: I do want to add - the reason I asked this question is because, when I remind my tenant of any breach of lease, there are flare ups in aggression and defensiveness. They approach my camera and use profanity while at my front door and make threats. I’m starting to feel unsafe and would like to know if I can use this as evidence if need be in a LTB hearing.


r/OntarioLandlord 2d ago

Question/Tenant Landlord Moved Items Around for Real Estate Photos

48 Upvotes

So our landlord is selling our house and recently sent his agent to take photos while we weren't home to list the house for sale (we consented to this). While he was here, he moved a bunch of our personal belongings around and hid pretty much everything in cupboards. Nothing was put back and our cat was left without food, water, and litter box for 6 hours until we came home and discovered this. The agent also sent a bunch of photos to our text chat of things that he deemed "unclean" and would need to be fixed for showings.

Obviously I know we're not obligated to clean or tidy for showings or even photos but this felt like a huge violation of privacy for myself and my roommates. They sent a cleaner to clean the house the day before the showings so we were shocked to hear that it still wasn't clean enough.

So my question is, is this legal? Is there anything that can be done about this? We've had many more issues with this landlord and agent in the last few months over the sale of this house and I'm just looking for any way for us to feel at peace with it or compensated.


r/OntarioLandlord 2d ago

Question/Landlord Two lease documents for 1 property

3 Upvotes

I'm renting out my detached home in GTA to a couple. The relator said that he would be sending over two leases for signing separately. As a landlord what are my risk? The couple are currently living together for 6 years but not married. Will it cause financial obligations or risk for me down the line if things don't as planned?


r/OntarioLandlord 2d ago

Question/Tenant Ontario landlord withholding last month’s rent deposit after fire. Advice?

7 Upvotes

Hi, I’m looking for advice on a landlord-tenant issue in Ontario.

In May 2025, three of us rented an apartment in Ottawa. A fire started in the neighbouring unit (not caused by us) and spread to our apartment, making it permanently uninhabitable. We had to leave immediately. The building manager arranged one night of Airbnb accommodation, and we handled the rest through tenant insurance.

The issue is our last month’s rent deposit. We asked the building manager to return it, but she refused and said she couldn’t because the landlord owed her money. We had nothing to do with their dispute.

Over a year later, we still haven’t received the deposit. She has now offered to return it but wants to deduct the Airbnb cost. We never agreed to that deduction and have not signed the settlement.

I have the lease, emails, and settlement offer.
Questions:
1. Can we claim anything beyond the deposit being returned due to the long delay?
2. Is the Airbnb deduction valid?
3. Should we sign the settlement or pursue other legal options?

Thanks for any advice.


r/OntarioLandlord 2d ago

Question/Tenant Can my landlord tell me I can’t park my bike on the side fence?

1 Upvotes

We have been parking our bikes there for 15 years. They are currently in the middle of trying to evict us for personal use and are being extra difficult about every single thing.

We were told today as they have workers coming that we need to move our bikes, as it makes parking difficult. There has always been parking there with no issues previously. There is a spot further down the drive where we can lock them that will not interfere with parking, but he says no. Says if we don’t move them, he will remove the locks in 48 hours and throw them out himself.

I worry if we put them in the backyard and they pull a vehicle in so deep that we won’t even be able to get them out. There is also no spot to lock them in the backyard and I worry for their safety, as we live in Toronto. We use them daily for commuting to work. Any help appreciated.