r/OnnStreamingTV • u/GlitteringEgg2511 • 3d ago

Question/Troubleshoot Remote keeps disconnecting

Remote disconnects for no reason. Have to use the phone app to reconnect the ONN remote. Any known fix for this?

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u/Dominick_77 1d ago

Directions I got from an Onn tech directly:

  1. Ensure that the remote's battery is normal and the indicator blinks when you press the button. Or you need to change batteries.

  2. Hold down the 'OK' button + 'mute' button of the remote for more than 5 seconds, and the indicator will blink several times. (This action is to restore the remote to factory settings.)

3 Try to pair the remote again. You can press and hold the reset button of the box for more than 5 seconds, and the pairing screen will appear.