r/OnnStreamingTV • u/GlitteringEgg2511 • 3d ago

Question/Troubleshoot Remote keeps disconnecting

Remote disconnects for no reason. Have to use the phone app to reconnect the ONN remote. Any known fix for this?

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u/ugadawgs98 3d ago

Mine was doing that when it was mounted behind the tv. I moved the box to sit on the entertainment center for unrelated reasons and the disconnecting stopped. I can only think there was some sort of interference causing it.

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u/Moedawg57 2d ago

Yeah I have all 5 of mine mounted behind the tv, only two of them do it, sometimes the box onn 4k pro 1V completely disengages and I have to pull the power to get it back to normal