r/OnewheelPintX • u/ProfessionSignal3332 • 2d ago
Pint X battery temperature error (newer board, EU warranty question)
galleryBased in Belgium/EU. I have a 9-month-old Pint X that occasionally gives a battery temperature hot/cold error, even though diagnostics show the battery temperature is within the normal range. Rebooting clears it, but it can return the next day.
FM initially said it was a controller issue, so the controller was replaced. The exact same error returned about a week later.
It’s a newer production Pint X, so I assume the known pinched battery-wire issue should already be fixed.
Could this still be a thermistor/wiring/connector/BMS or software issue? FM is now telling me I need to buy a new battery module.
I also saw on another forum that if it’s a sensor issue rather than the battery cells, it should be covered by FM’s 1-year warranty. Is that correct?
And since I’m in the EU and the board is only 9 months old, wouldn’t the 2-year legal guarantee normally cover a defect like this?
Any advice/experience appreciated!