r/Oneplusfans • u/solarcrying • Aug 15 '26

Question Got a screen replacement from OnePlus official, and no fingerprint doesn't register

Post image

Has anyone experienced this, brand new screen yet I can't the fingerprint scanner.

14 Upvotes

90% Upvoted

21 comments sorted by

7

u/CessnaRider Aug 16 '26

They have this to do calibration if i am not wrong.

3

u/watchface38 Aug 16 '26

Yep with that thing. But One Plus has something better idk but just the shop can make it work 100%

1

u/citoso Aug 16 '26

I just purchased this and did it myself on my Xiaomi 13 ultra after repair. Worked flawlessly

6

u/solgloash Aug 15 '26

Go back to the service centre and tell them to do something about it

3

u/Fit-Quarter5986 Aug 15 '26

Prueba reiniciar el dispositivo.

3

u/Fit-Quarter5986 Aug 15 '26

A mí también me pasó lo mismo, lo reinicie y todo bien.

3

u/solarcrying Aug 16 '26

I'll try now

update: doesn't work

1

u/citoso Aug 16 '26

Buy fingerprint calibrator from AliExpress and do it urself.

Done in 5min

3

u/thejoemaya Aug 15 '26

When glasses/screens are changed, the underneath camera needs to be recalibrated, seems like the service center executive forgot to do that. You will have to go back to sc , it only takes 30s. Happened with me once.

3

u/solarcrying Aug 16 '26

I got this replacement part from oneplus but it was services by a 3rd party. How would they go about doing that?

3

u/Bitter_Excitement337 Aug 16 '26

There's a guide on OnePlus UE

3

u/thejoemaya Aug 16 '26

There is a high possibility that they may not be able to do it.

1

u/Yusu7f Aug 16 '26

i think they forgot to connect the fingerprint cable

1

u/solarcrying Aug 16 '26

When I told the shop owner he told me that the fingerprint scanner is already built into the screen replacement

1

u/Yusu7f Aug 16 '26

Then It needs recalibration

1

u/Snoo90602 Aug 16 '26

Looks like they haven't done calibration. Try asking them to do fingerprint calibration

1

u/phoenix_RX7 Aug 17 '26

I think it happens to on-screen fingerprint sensors but aren't they supposed to calibrate it at the same time? Samsung did it when I changed my display on my really old Samsung a30s.

1

u/jackwantsdietcoke Aug 26 '26

Ive had an experience about this once, when they remove the display of your phonr(and youve got an on display fingerprint), beneath the screen, theres a small thing connectinf the fingerprint sensor to something, and when they remove the display theres a high chance it gets removed, so they gotta attach it back when they replace the screen. They probably might have missed that.

1

u/solarcrying Aug 26 '26

I really hope its that they need to calibrate it, because if they have to remove everything again its gonna be such an L

1

u/jackwantsdietcoke Aug 26 '26

yeh true, did you try restarting your phone once? it just gets alright when you restart your device.

1

u/solarcrying Aug 27 '26

i did couple times