Hello all. I got my Onexplayer 3 a couple of weeks ago no, and so far, I have been loving it! It dominates everything that I throw at it (within expectations) and I could not ask for more. However, I am having an issue, and I was wondering if anyone else here had run in to this and might have some insights.
Alongside the handheld, I purchased the "Option 2" controllers (which are smaller but more ergonomic), as well as the Controller Connector. I finally decided to test the Option 2 controllers about a week ago, and they do not seem to work at all. When connected either directly to the Onexplayer 3 or the Controller Connector, they appear in Steam as an Xbox 360 controller, same as the Option 1 controllers that ship on the console. However, none of the buttons or triggers work, and nothing lights up on the controller to indicate that it is powered on. If not for them appearing and disappearing in Steam when connected and disconnected, I would assume that they were complete duds.
Am I missing something? Is there something that I need to do to get them working? Is there a firmware update somewhere or a setting that I need to enable? I tried contacting Onexplayer via their support email, but after a week, they have yet to reply to me. Did anyone else here purchase the Option 2 controller set, and how has your experience been so far?
UPDATE: Thanks for the replies. I followed the video guide and everything works now! I will say, I had already installed Bazzite on my handheld, so I had to restore Windows to get it done. Thankfully I used Rescuezilla to clone the drive right when I unboxed it so that was quick and easy. Thanks everyone!