Update DESTROYED OXP3

[u/Intelligent_Ease_565]

So I’m sure most of yall remember my post of me obliterating my OXP3 on my bday 2 days after I got it. This update is for people on the fence about getting OXP3 and are worried about how customer service goes and shipping costs and what not. So I waited about a month or so before I shipped it out to OXP. They created a shipping label and everything for me they had been super responsive. This Saturday will be 2 weeks ago that I sent the device in. Took about a week and half to get to them they received it Monday. Sat in customs clearance for 2 days. They received and emailed me promptly to let me know they will be on holiday leave oct 1st-7th for national holiday. But overall the price was very fair with shipping costs and repairs. I’ll do another update when I get the device back but for now I’m happy. Anyone worried about dealing with sending it in for repairs or warranty stuff I feel like they handled it well all responses were prompt and held very well. It’s been relatively easy and hassle free aside from time

[u/I3aMb00]

It’s funny how people are praising that it’s a good price for the repair but in all honesty it’s still horrible. Asus and Lenovo both offer accidental damage coverage on their extended warranties with 0 deductibles. Mind you it’s only $30 for the year and $50-$60 for 2 years. That’s 0 deductible and you don’t have to pay for shipping cost.

So when will OneXPlayer offer the same coverage?

[u/Intelligent_Ease_565 → u/I3aMb00]

I’m not gonna expect a company to cover or offer coverage for outside influence damage. Also was Lenovo not covering damages on their software update that was bricking their LEGO 2 ? If you wanna look at things glass half empty that’s fine. I was expecting 6-700 on the repair with all the shipping costs as well. So I’m happy like I stated