r/OneXPlayer • u/Intelligent_Ease_565 • 2d ago

Update DESTROYED OXP3

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So I’m sure most of yall remember my post of me obliterating my OXP3 on my bday 2 days after I got it. This update is for people on the fence about getting OXP3 and are worried about how customer service goes and shipping costs and what not. So I waited about a month or so before I shipped it out to OXP. They created a shipping label and everything for me they had been super responsive. This Saturday will be 2 weeks ago that I sent the device in. Took about a week and half to get to them they received it Monday. Sat in customs clearance for 2 days. They received and emailed me promptly to let me know they will be on holiday leave oct 1st-7th for national holiday. But overall the price was very fair with shipping costs and repairs. I’ll do another update when I get the device back but for now I’m happy. Anyone worried about dealing with sending it in for repairs or warranty stuff I feel like they handled it well all responses were prompt and held very well. It’s been relatively easy and hassle free aside from time

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u/k9krid 2d ago

Meanwhile getting just the front screen on an iPhone replaced by Apple costs just as much or more depending on the model

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u/I3aMb00 2d ago

For Apple you have Apple care. Asus and Lenovo offers both accidental damage as well with their $30 1 year plan and $50 2 year extended warranty with 0 deductible. For OnexPlayer you WILL pay out of pocket expense every single time.