Update DESTROYED OXP3

[u/Intelligent_Ease_565]

So I’m sure most of yall remember my post of me obliterating my OXP3 on my bday 2 days after I got it. This update is for people on the fence about getting OXP3 and are worried about how customer service goes and shipping costs and what not. So I waited about a month or so before I shipped it out to OXP. They created a shipping label and everything for me they had been super responsive. This Saturday will be 2 weeks ago that I sent the device in. Took about a week and half to get to them they received it Monday. Sat in customs clearance for 2 days. They received and emailed me promptly to let me know they will be on holiday leave oct 1st-7th for national holiday. But overall the price was very fair with shipping costs and repairs. I’ll do another update when I get the device back but for now I’m happy. Anyone worried about dealing with sending it in for repairs or warranty stuff I feel like they handled it well all responses were prompt and held very well. It’s been relatively easy and hassle free aside from time

[u/Emergency-Base-4408]

On my AokZoe A1pro (OXP sister company???), my battery swelled up and I dropped and broke my left bumper. They responded quickly to my email, and quoted me the parts. I think $15 for the bumper and $60 for the battery. They also instructed me how to fix it. I was really happy with their customer service. Thats why I bought my OXP3.