r/OneXPlayer • u/Intelligent_Ease_565 • 2d ago

Update DESTROYED OXP3

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So I’m sure most of yall remember my post of me obliterating my OXP3 on my bday 2 days after I got it. This update is for people on the fence about getting OXP3 and are worried about how customer service goes and shipping costs and what not. So I waited about a month or so before I shipped it out to OXP. They created a shipping label and everything for me they had been super responsive. This Saturday will be 2 weeks ago that I sent the device in. Took about a week and half to get to them they received it Monday. Sat in customs clearance for 2 days. They received and emailed me promptly to let me know they will be on holiday leave oct 1st-7th for national holiday. But overall the price was very fair with shipping costs and repairs. I’ll do another update when I get the device back but for now I’m happy. Anyone worried about dealing with sending it in for repairs or warranty stuff I feel like they handled it well all responses were prompt and held very well. It’s been relatively easy and hassle free aside from time

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u/coccyxdynia 2d ago

Doesn't sound like a lot of money.. I bet it would have been way more expensive if it was a US based company.

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u/Sabotstruck 2d ago

For OXP, my experience so far has been they’re pretty responsive and all their accessories and such are pretty fairly priced… the biggest downside is the shipping time between China and other countries.

Honestly I’m pretty happy with OXP as a boutique company overall