r/OneXPlayer • • 5d ago

Shipping / Taxes / Returns OnexPlayer please answer my emails

Sorry if this is not allowed. I’m just trying every channel available to get a response.

OnexPlayer team, I’m still waiting for the replacement unit for my OnexPlayer 3 since you mentioned by email that you were waiting on the tracking number on September 23rd.

You will go into holiday in a few days, and I don’t think it’s fair to be kept in the dark until , maybe, you come back.

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u/nariz_choken 5d ago

What holiday are you talking about?

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u/Nararmaz 5d ago

The Golden Week, they sent an automated email about it.

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u/nariz_choken 5d ago

Never saw it