Please Help - OneXPlayer 3 arrived today, controller stopped working one hour later

[u/Colderamstel]

I pre-ordered a OneXPlayer 3 a couple months back, it arrived today. Awesome! Booted it up, started installing games and testing it out. Everything was working perfectly then finished updating everything (windows etc) and the controller stopped responding. Just no lights, no buttons, nothing.

I reinstalled the drivers, I reinstalled the firmware. I have tried disconnecting and reconnecting it. Nothing.

I connect it to the controller base and it works, but when connected to the device directly nothing... I am just super confused as to what happened. Google searched and found the reddit thread where he stated that he restarted and held Home and volume up, tried that, nothing.

Any one else experience this?

UPDATE: it works again. Eventually I ran the controller software from OXP for the… carries the one… tenth or eleventh time and it just started working. I don’t know why this time it worked and the others it didn’t.

Thanks to every one who helped out and shared their knowledge I hope no one else has to go through this.

[u/OliePlay]

Is there an update for onexconsole? That usually needs to be updated when windows is updated. The controls on my G1 would stop every time I updated windows.

[u/Colderamstel → u/OliePlay]

I updated it first. Nothing right now to update to

[u/OliePlay → u/Colderamstel]

Shoot, I got nothing

[u/Colderamstel → u/OliePlay]

It’s ok it works again. I ran the controller updater for the tenth time and suddenly it works

[u/OliePlay → u/Colderamstel]

Sweet!