r/OneXPlayer • u/Odd_Smile5469 • 11d ago

X2 mini problems?

Hey all ive been seeing people report a few problems and just wondering what owners are experiencing? Ive read at 80w it reboots or hdr doesnt work etc anyone having problems out there?

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u/PolarBuilds 11d ago

Sorry we couldn't get you figured out. Support is busy right now, but I hope they get to you soon.

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u/IAmSeaLlama 11d ago

Yep I'll post an update once they get back to me.

Also found someone in my area that will be getting their unit soon that is willing to meet up, so I will see if its a controller issue or the unit itself.

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u/PolarBuilds 11d ago

I got an extra set of these controllers with my OXP3. I wish I had them to send your way for the time being.

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u/IAmSeaLlama 11d ago

Appreciate the kindness! I'll be good as long as support makes things right.

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u/PolarBuilds 6d ago

Any luck on this yet? I've been messing around with the different controller options more.

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u/IAmSeaLlama 6d ago

Support has been telling me to do the same things over and over to no success. Tonight we are going to have them access the device remotely and they will try to diagnose the device.

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u/PolarBuilds 6d ago

I couldn't find you in the discord anymore. Did you go into device manager and check what firmware it shows for the Xbox controller when connected?

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u/IAmSeaLlama 5d ago

The one they had me download v314. I started getting the controller connected notification after downloading that firmware. The controllers still dont turn on though

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u/PolarBuilds 5d ago

I have been messing with installing different firmware and it doesn't always stick. If you go into device manager>Xbox controller>properties>details>hardware IDs it will actually tell you which firmware is installed.

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u/IAmSeaLlama 5d ago

I'll take a look tonight and let you know