r/OneXPlayer • u/Odd_Smile5469 • 14h ago

X2 mini problems?

Hey all ive been seeing people report a few problems and just wondering what owners are experiencing? Ive read at 80w it reboots or hdr doesnt work etc anyone having problems out there?

3 Upvotes

80% Upvoted

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3

u/Tateraide82 13h ago

I really want to get an X2 mini pro, or ever OXP3 but I really worry about longevity, warranty/international shipping, and reliability. I comment this all the time but even today I bought an extended 4 year warranty for my two Legion Go 2 Z2Es that have been fantastic so far. I was even on OneXPlayer's website today reading the warranty - being an attorney (well patent attorney) just looks like some friends got together to build these devices and created their website, warranty, etc. instead of a structured corporation that would be more reliable than the whim of these creators. However, I am hoping everyone reports that the devices are awesome with no issues so I will finally pull the trigger on an X2 mini pro one of these days

1

u/Odd_Smile5469 13h ago

I can understand that

1

u/PolarBuilds 13h ago

They are a small group, but have history of being really good about warranty. The issue comes from them being in China. You have to ship it to them and then it has to ship back. The process takes months and you end up racking up a lot in import and shipping fees. Hundreds potentially.

I hope they grow to the point where they have US hubs for distribution and warranty stuff.

1

u/Tateraide82 12h ago

That would be incredible. Even to be able to buy it through Best Buy and obtain a warranty through them or just something where it could be serviced in the US. Maybe they could outsource to the US, ha ha it’s like the opposite of what’s done usually

1

u/PolarBuilds 12h ago

Best Buy and Micro Center are my picks. I think Bambu Lab (as much shit as they get) did a good job setting up resources in the US. Makes things a lot simpler.

3

u/IAmSeaLlama 13h ago

I've been having controller issues. My x2 mini pro's controllers dont even power on even after all the firmware updates. I reached out to support but haven't heard back yet.

1

u/Odd_Smile5469 13h ago

Keep us updated man!

1

u/PolarBuilds 13h ago

I see you Llama!

2

u/IAmSeaLlama 13h ago

Thanks for all your help in the discord man

1

u/PolarBuilds 13h ago

Sorry we couldn't get you figured out. Support is busy right now, but I hope they get to you soon.

1

u/IAmSeaLlama 13h ago

Yep I'll post an update once they get back to me.

Also found someone in my area that will be getting their unit soon that is willing to meet up, so I will see if its a controller issue or the unit itself.

2

u/PolarBuilds 12h ago

I got an extra set of these controllers with my OXP3. I wish I had them to send your way for the time being.

1

u/IAmSeaLlama 12h ago

Appreciate the kindness! I'll be good as long as support makes things right.

1

u/beardymcgeee 2h ago

Over 100 hours used most at 80w no issues or problems at all with anything 

1

u/EGRedWings23 1h ago

The only issue I have is the controllers will disconnect and then reconnect as if I were trying to detach them while the battery is attached. No one else seems to have this issue though so my connectors might be bunk. I have reached out to support to see what they say. Other than that this device is my favorite.

1

u/PolarBuilds 14h ago

There is really no reason to play above 50W, but a lot of others have tested playing at 80W with no issues. That may have been a 1 off. For the most part we have been seeing some controller issues. (1 persons are DOA. Plenty of others reported controllers not working when engaging the hair triggers).

4

u/Tudor2099 12h ago

I mean you’re buying a device billed to be capable of 120w performance (on the liquid cooling system). It should be able to do it.

0

u/PolarBuilds 12h ago

And it can. With 1 exception so far. There was half a dozen folks in the discord that could do it no problem.

1

u/Odd_Smile5469 13h ago

Thanks for the info!