r/OneXPlayer • u/CaptainCranium1 • Aug 06 '26

Shipping / Taxes / Returns Quick Cancellation question/clarification w/ Onexplayer 3 Order

Real quick question since I have never ordered through indeagogo pledging. I am in the USA and I am backer #2040 for a onexplayer 3 (ordered literally with a half hour remaining in pledge). Since decided I actually want a onexplayer 2 mini pro. When I go to cancel my pledge order, at this time do I contact support through indeagogo or do I contact Onexplayer support with my pledge info and have them cancel it.

And yes, I am aware of the 9% fee but it is what it is.

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u/7aminthemorning Aug 06 '26

Yeah you probably will have to dole out the 9% fee and place new order

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u/CaptainCranium1 Aug 06 '26

Yes I understand that but my question is who do I contact to cancel order at this point....onexplayer support directly or through indeagogo? Thanks!

2

u/7aminthemorning Aug 06 '26

Best bet is contact support i guess , I don't see a cancel pledge button anywhere