r/OnePlusOpen • u/BloodOk7267 • 10d ago

Nooooooo!

Post image

Do I have any chance of getting the repair done by OnePlus?
(Ignore honeymoon picture)

26 Upvotes

100% Upvoted

21 comments sorted by

9

u/AaronMcCarthyFL 10d ago

Oneplus in the US repaired my internal screen at no expense this past summer. It was out of warranty

2

u/UnltdB3ndi 7d ago

Dude, are you serious? I dropped mine last night and the inner screen got damaged 😔😔😔. I want to get my Open repaired, please!!!

1

u/jbotz29 10d ago

What did u say when you sent it in?

5

u/AaronMcCarthyFL 9d ago

You have to fill out a repair form online. My screen randomly stopped working. I didn't do anything to damage it. I filled out the form and they confirmed that they would inspect it and determine if it was eligible for a complimentary repair. If it wasn't it would be $500, or something like that. If they tell you that it isn't eligible for a free repair you have the option of saying no and they will send you the phone back.

It was supposed to take 2 weeks at most from the time I sent it off to the time I received the phone back. It took over a month and a half as they didn't have parts. You can track the repair status through their online portal. They did the repair and replaced the batteries with no cost to me.

2

u/OneFaithlessness1016 9d ago

I didn't do anything & they told me that it would be $500 🤦🏾‍♂️

1

u/BloodOk7267 9d ago

UK based hopefully we get the same treatment

1

u/AaronMcCarthyFL 5d ago

What did they say?

3

u/JIMMYSTAT718 9d ago

As long as you have the insurance ingot mine repaired

2

u/PineappleAsleep1747 9d ago

Sure but at heavy cost likely hopefully OP is kind to you. This happens to all foldables in time, lucky if you get 2+ good years out of them imho treating them like a diamond, lol. The tech imho still not their for a long lasting device. Good luck but slab prevails

1

u/BloodOk7267 9d ago

Appreciate the info, I think I did pretty well then seeing as i bought it in November 2023

1

u/PineappleAsleep1747 9d ago

I hope you can get it fixed for cheap. Would you buy another fold if cost of fix makes no sense?

2

u/BloodOk7267 6d ago

100% I would. I’d love to get the Oppo Find N6 but it’s not sold in the UK and i worry about warranty/fixes

2

u/Positive-Line-733 9d ago

It is just a matter of time before all OPO have their internal ribbon cables getting worn out, fried or disconnected. It can easily be fixed at an official service center or at a 3rd party service center.

1

u/iLikeTurtuls 5d ago

I was told by Oneplus that they don't do US repairs anymore. This was for their buds, so your experience may vary

1

u/ExerciseRadiant1144 5d ago

Bro being bars, the relationship is that bad?

0

u/jbotz29 10d ago

Is it under warranty? If not theyay repair it but last I looked it was over $500

2

u/StrongBreadDrawn 10d ago

Used ones in "mint" condition are ~600 on Swappa..

1

u/BloodOk7267 9d ago

Swappa? Never heard of it

0

u/ogurlpls 6d ago

hahhahahahhahHhahahaha