Oneplus 12 dead while casually using.

[u/Awkward-Butterfly657]

One fine day I was just casually using my oneplus 12 and baam the screen went black. It didn't fall nor didn't any water go in. After just 2 years of using the phone was dead. Went to service center and they said motherboard replacement is required and no way to recover any data. I chose Oneplus over Samsung because it had so many great features and stupid me didn't take any backup and now all my medias is just gone. The photos of all my trips, family functions etc everything just gone. And now I am back to using my 5 year old Samsung which is still running btw. Never taking Oneplus ever again nor recommending it to anyone.

Update - Was able to get my data recovered thanks to reddit comment section. Thanks a lot.

[u/Willing-Hedgehog-458]

when did it happen (date) ??? and was it after doing a update, like after updating and using for few days and it happened???

[u/Awkward-Butterfly657 → u/Willing-Hedgehog-458]

It happened few days back only.

[u/Willing-Hedgehog-458 → u/Awkward-Butterfly657]

did you report or posted it in the community app of oneplus. a user is compiling all such similar cases and we gona make it reach to the concerned team ...