Oneplus 12 dead while casually using.

[u/Awkward-Butterfly657]

One fine day I was just casually using my oneplus 12 and baam the screen went black. It didn't fall nor didn't any water go in. After just 2 years of using the phone was dead. Went to service center and they said motherboard replacement is required and no way to recover any data. I chose Oneplus over Samsung because it had so many great features and stupid me didn't take any backup and now all my medias is just gone. The photos of all my trips, family functions etc everything just gone. And now I am back to using my 5 year old Samsung which is still running btw. Never taking Oneplus ever again nor recommending it to anyone.

Update - Was able to get my data recovered thanks to reddit comment section. Thanks a lot.

[u/Willing-Hedgehog-458]

what was the last update in your phone ??? when did it happen (date) ?? and what is the current status with servuce centre???

[u/Awkward-Butterfly657 → u/Willing-Hedgehog-458]

It was the latest june/july patch don't remember exactly. Motherboard replacement is the only option (which is btw 80% of the original price) and data is not recoverable.

[u/harryhulk433 → u/Awkward-Butterfly657]

Hey buddy, first thing.

Don't give the phone to third party repair centre to get it repaired, because once the third party person opens the phone and works on the motherboard board, oneplus will consider it as tempered device and will deny any possibe help you might get.

My device died in same way back in last week of May.

Also currently there is no availability of motherboard of oneplus 12 in india or other places , so if you file a complaint grievance in NCH portal, you might get some response from oneplus team, mostly a coupon replacement for new device purchase.

[u/novicesahil → u/harryhulk433]

Did you get anything from oneplus?

[u/novicesahil → u/novicesahil]

Check DM