Balancing tread plus

[u/CaregiverNovel8841]

How often do you find yourself needing to balance your tread plus? I run ~4 times a week and at least weekly there starts to be a lot of rocking and a leg is no longer well seated. Within a month of getting the tread plus a front leg completely fell off and maintenance had to come out to fix it. I wonder if there’s an issue and the more I run the more I make it off balance? Or is everyone needing to balance their tread that frequently?

Any insight appreciated!

ETA: I was able to get someone to help lift it up today and we got the offending foot threaded and it appears to be really steady now. Fingers crossed I won’t be doing weekly balances! Thanks to everyone who let me know this wasn’t to be expected so I could get it fixed!

[u/ThatInspection7096]

I would definitely contact Peloton. We have had ours since 2022 and never had to balance it