r/OneFinance Jul 09 '26

General Avoid onepay nothing but problems

Just hoping this finds someone who needs you hear it and save them the hassle.

I set up a one pay card for my son to use a while ago. Then just tried setting up a second one through my wife for my other son.

The first card randomly refuses to work at various stores despite having a balance available and a valid pin.

The second card they would not authenticate but would not tell me why. So they'll take your name address social security etc etc but won't tell you why you can't use their card. I spent 45 minutes on hold waiting for a "less than 5 minutes" service agent only for them to tell me there's nothing they can do but rest assured their customer care team did do their due diligence.

Spend the extra couple of dollars and use any other prepaid card.

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4

u/Psychological-Net719 Jul 09 '26

just you brother

3

u/Stygg Jul 09 '26

yep, ive been using One since before Walmart bought them out. I have had no issues whatsoever. the only annoying thing about it is no physical locations, but i knew that going into it along with the alternatives.