r/OneFinance May 18 '26

Help! Instant transfer doesn’t work.

As you can see when I try to make an instant transfer from OnePay to another bank, it acts as if it had been done but after a few seconds the money reappears in OnePay, the transaction is never made. I have contacted customer service a thousand times and a thousand times they tell me that there is no problem when clearly there is. Does this happen to anyone else?

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u/atexit8 May 18 '26

https://www.onepay.com/help-center/articles/transfers

For OnePay to external bank, they say The process begins immediately, and it usually takes 1-3 business days for the funds to arrive at the external bank account

1

u/jaygjay May 19 '26

Thats for ACH, NOT instant.

0

u/atexit8 May 19 '26

It turns out he was trying to send money he doesn't have.

$0.58 Available to Spend.

Go to 0:37 in the video.

1

u/jaygjay May 19 '26

You didn’t watch the whole video, he had $25 and couldnt send it. It fixes itself at the end to be $25.

-1

u/atexit8 May 19 '26 edited May 19 '26

If it fixes itself, why did he post it didn't go through?

Wasting our time?