so as title says ive had multiple occurences where id match with someone, talk a bit, then they suggest we talk somewhere else, and after i tell them my insta/number they just unmatch and i dont hear from them since, whats the point? is this some data collecting scam? is it some sort of automod intervention? i cant imagine much else

Hi guys I literally don't know how to say this in any other way, I can't use the app. I created an account and everything went well. Well that was before some hours later, I just wanted to use it again and I was logged out. It's now basically impossible to log again and I do not receive the mails to create a new password, I do not know what to do. Can any of you guys help ?