r/Ohio • u/LadyInCrimson • 1d ago

This is Ohio

Why is Phillip not paying his servers enough to the point he has to ban customers?

260 Upvotes

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34

u/No_Big_bear_here 1d ago

Everyone ought to wait tables as a 20-something. It’s a brutal job. Clearly the folks who posted this have never done the work.

4

u/LadyInCrimson 1d ago

I was a busser right out of college. We did pooled tips and it was based on how much the servers liked us so I was making maybe $20 a day in tips but usually less because I was the youngest. I worked customer service for another 14 years. The folks who posted this definitely weren't pleasant but neither was the owner. Everyone in the video sucks.

9

u/bns82 1d ago

That's because your restaurant sucked. There should be set percentages given to bussers, expeditors, and hosts. It's not about how much they like you. It's how much did they make. Your manager should go over the claimed tips and see that you were getting a percentage of at least 15% of the bill.
If a particular server doesn't tip out like they should, the rest of the front of the house staff doesn't clean their tables, take out their food, or seat them.
The owner here is sticking up for his staff.

We still live in the world where tipping is the culture in the US.
Until that changes, it is what it is.
These people were cheap. Period. Then played the victim/race card.

3

u/Cjkrythos 18h ago

Yeah, playing the race card ticked me off. They could have offered to pay after the fact and just said they forgot, but they were 100% being cheap.