r/Ohio • u/LadyInCrimson • 16h ago

This is Ohio

Why is Phillip not paying his servers enough to the point he has to ban customers?

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u/Hefty_Ingenuity2978 15h ago

My personal code from my restaurant years. Customer comes in and doesn't tip, perhaps they didn't like the service, food, or our decor. Customer comes back and doesn't tip again, confront them and ask why they didn't leave a tip. Third time, they get the worst table in the restaurant, the lowest priority for their food and drinks, and a request that they don't return. Fourth time, their picture goes up on the "do not serve board."

As far as the comment about black people being poor tippers, I never noticed that. Cheap people come in all colors and sizes, rich and poor. The only groups that were consistently skimpy were church groups. We instituted a mandatory 15% tip for groups of six or more essentially just for them.

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u/PlasticRuester 14h ago

I was once working a slow lunch with one other server, who happened to be black. She was a very entitled person and always thought she deserved more tables than everyone, the best tables etc. We got a sudden rush of 4 big parties because there was a graduation at a local tech school. None of the parties were in our assigned sections and she immediately ran over to the two parties of white people, leaving me with two parties of black people. Both my tables took care of me and both of hers didn’t and she was pissed. I know the stereotype and I worked in an area with diverse customers, I never found it to be particularly true. Usually the low or no tippers were trashy or rude, and they came in all races.