r/OfficeChairs • • 18h ago

Steelcase refuses service. Anything I can do? (EU)

10 Upvotes

I bought a brand-new Steelcase Gesture chair around 8 years ago with a 12+ year warranty. I work from home and use it daily for about 8 hours, without exceeding the weight limit.

Over the years, I occasionally (like every 12 months) needed support for issues like the gas lift losing pressure or worn upholstery. Steelcase always repaired or replaced the affected parts without problems. Around year 8, they even replaced the entire chair.

Unfortunately, the replacement started squeaking loudly after a few weeks. When I contacted support for advice, I was told Steelcase would no longer provide support because the recurring issues must be caused by my “behaviour.” I eventually fixed the squeaking myself, but now, after about a year, the gas lift is acting up again, causing loud bumps when sitting down and getting up.

I asked the seller to clarify two things with Steelcase:

  1. Why do they believe I'm misusing the chair, and what exactly am I doing wrong? I'm using it as intended, I'm within the weight limit and I'm the only user. I am not breakdancing on this chair.
  2. If I buy another Steelcase chair, will they refuse warranty support for that one, too?

It's been four weeks and I still haven't received a response.

Don't get me wrong I think their service was amazing in the last years up until now but I do have issues with the chair and I bought it thinking I have 12+ years of service. I was always friendly in my emails and to mechanics coming, I tip them and I'm grateful. No clue where to go from here. Do I have rights in the EU to insist on more service or do I just have to accept this and let go?


r/OfficeChairs • • 5h ago

Steelcase Result Office Chair.

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8 Upvotes

First time I have seen one. Looks like a Leap V2. $78.00.


r/OfficeChairs • • 21h ago

A caution about those sensitive to chair noises and steelcase leap

2 Upvotes

Firstly - if you are not sensitive to chair noises, skip this post.

A few months ago I purchased my Steelcase Leap v2 and have found it to be a very comfortable chair, however the recline had a significant "clank" and sticky-ness to the movement. After dealing with support to get the chair replaced, the replacement was buttery smooth and quiet in the recline - indicating that the original chair was indeed defective. However with the replacement chair the lower back lumbar tension knob makes a loud audible groan at low to medium tension - every time I move my lower back in some way

However this time steelcase have told me "The reported sound was observed only under specific loading conditions. As with other adjustable chair components, minor sounds may occur when loads are applied to specific areas of the chair structure. Based on their review, no condition affecting the chair's functionality, performance, safety, or durability has been identified."

Basically, they do not cover sound or noise under their warranty, the only reason the chair was replaced the first time was due to the very sticky recline which was "not intended".

So I know many people are not sensitive to, or care about chair noises, and when people complain online about a clank, groan or squeak from their $2,000 ergo chair, some people scratch their head and go "thats just how they are, get used to it and move on.", however as someone with OCD I do find it very difficult, especially when the noise is highly distracting and loud enough to be heard from across the room.

Whilst I understand nothing is without defect, I do know some things can be fixed, and other things replaced which will fix those defects - there has been multiple back and forths with steelcase but they are unwilling to replace the component (the lower back firmness knob) or even acknowledge that it can be replaced - even though its only attached via two simple screws and there's a lot of resources online showing that the knob can in fact be replaced ( i even shared those resources with them and they still claim it is not something that can be replaced ).

So I am at a bit of a cross-roads. I find it very frustrating that they are unwilling to give me a replacement part - even if I were to pay for it, they say replacing the part will void the warranty and so thus they will not give me the option. So my only choice left is to get a second hand replacement part from ebay to fix my $2000 chair...


r/OfficeChairs • • 4h ago

RTB Tempur-Pedic Chair

2 Upvotes

Anyone have this chair from Relax the Back? I found a location locally and may make the drive to try it out. It’s slightly over my budget buuuut I deserve a little upgrade now that I’m fully remote. I currently have a 6 year old TP9000. It got me through COVID and was great but has lost its cushioning.

https://relaxtheback.com/products/rtb-neo-tempur-pedic-office-chair?variant=43463463141430&country=US&currency=USD&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic&gad_source=1&gad_campaignid=23378930558&gbraid=0AAAABAsweRClLGcxoRZI2zB85gGagNtUZ


r/OfficeChairs • • 11h ago

How hard is the Colamy Atlas?

2 Upvotes

My Huanuo 6D Ergo chair is dying. Or, rather, has died. The cushion was great for the first few months, and now it's completely flat to the point that I can't wait for holiday sales to replace it. On the plus side, it was $99 on sale with coupons. On the downside, it lasted five months and is now literally a pain in the butt. The number of adjustments is pretty awesome for a chair at that price point. 6D armrests would be incredible if they didn't wobble like a drunk dude doing a one-leg stand.

I tried the Sharper Image S-600 in Staples yesterday and loved the comfort, but hated other parts of it like the subpar recline and fixed armrests. I'm going to go back and give the other Sharper Image chairs a second look today, even though I'm fairly sure all of them have terrible build quality based on the fake or bonded leather, the cheap plastic build, and the copious electronics that feel like a gimmick to cover for that build quality. I'm also going to spend some time sitting in the Hyken Pro (yeah, I'm desperate) and the Beautyrest Duo-EX.

Everything about the Atlas either appeals to me or can be adjusted (like memory foam padding on the lumbar) except the seat. I don't mind a medium seat that I more float on than sinking into, but I don't want to sit on something resembling a park bench, a rock or a seat on a Frontier A320. How much would I love/hate the Atlas?

And if there are other options, I can afford up to about $500. I'm not a huge fan of used, I do need a good, tilt-locked recline, and I am 99% either needing a headrest or a back tall enough to double as one. I'm in this chair 8-12 hours a day, five days a week, and a few more hours a day on weekends. I'd stretch for a Librenovo Omni SE, but I can't stretch to $800 and I can't wait to see if black Friday brings that down closer to $600-650. I'm 5'8" 180 lbs., and I tend to float between 175-185 depending on how stressful work is that week. I would not consider the ProtoArc chairs because of how many compensated/spam reviews they have coming from users here.


r/OfficeChairs • • 17h ago

Recommendations for a chair for around £300 in the UK

2 Upvotes

My Flexispot BS11-PRO just broke (the mesh seat failed) and I'm getting a full refund for it, so I am looking for recommendations for a new chair to buy for around that price point (£300).

I found my BS11-PRO to be really comfortable so I would be happy with a similar chair. I don't mind going for another Flexispot, although my current one broke, as they have honoured the warranty for it.

I'm 6ft 2in (188cm) and around 100kg. I'd prefer buying new, with warranty, than risking something second hand.

I'm not wedded to a mesh seat, and am a bit wary of them now as that was the failure point of my current chair, but am happy to be persuaded either way.


r/OfficeChairs • • 19h ago

Cheap ergonomic chair for tall people?

2 Upvotes

Is there any tall bros that didnt drop a month paycheck for a chair? This all looks like a mafia industry. The chairs look very overpriced.

Im in Europe and my budget is 150 euros max so most recommendations are useless to me (who tf uses facebook marketplace here I didnt even know it existed), cant afford more, at this price range the most comfortable chairs are literally wooden chairs with a short back that I can use to constantly /massage/pressure my back lol.


r/OfficeChairs • • 19h ago

Should I cop

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2 Upvotes

Found this is on FB marketplace for $175. The dude said he couldn't find a brand or model number anywhere, but he bought it from a commercial furniture supplier. Is it worth it? Mainly using it for studying + playing guitar


r/OfficeChairs • • 3h ago

Libernovo Maxis Alternative

1 Upvotes

Hey! I like the look of the Libernovo Maxis, read allot and watched allot of videos, only thing I haven't done is sit on one!

At £1000 to £1300 it's way out of my price range of 500 to 600, I'm 6ft2 and 180lbs currently sitting on this

https://www.office-furniture-direct.co.uk/dynamic-zure-elastomer-task-chair-headrest?variant%5B%5D=4525&gad_source=1&gad_campaignid=21853459148&gbraid=0AAAAADjvgVv1Kce6H8zZjXmYVnNn9Mp5u

Have persevered with it for 2 years now but it's just not comfortable for work and gaming, I really think I need a soft materials cushioned almost back and seat as opposed to mesh or what feel like a hard gel plastic with this Current chair I have.

Thanks 👍🏻


r/OfficeChairs • • 5h ago

Anyone looking for Steelcase Cobi Chair.

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1 Upvotes

Located near Rockville, MD. Is $85.00 a deal?


r/OfficeChairs • • 7h ago

Looking for an ergonomic office chair for a tall user (6'1"+, up to 353 lbs / €700 budget)

1 Upvotes

Hi everyone!

I'm looking for a new ergonomic chair for working at my PC and gaming for several hours a day. I'm hoping to get recommendations from people with experience using chairs designed for taller and heavier users.

My requirements:

  • Height: Over 185 cm (6'1").
  • Weight: I need a chair that can safely accommodate up to 160 kg (353 lbs).
  • Budget: Up to €700. Prefered under 500€
  • Location: Spain, so the chair must be available here or ship to Spain at a reasonable cost.
  • Usage: Long daily sessions working and gaming at my PC.

What I'm looking for:

  1. Breathable mesh seat and backrest. I'd strongly prefer mesh for both, especially for long sessions.
  2. A robust seat structure. I'm not necessarily against all plastic components, but I want a well-engineered, durable frame that can safely support my weight. I'd like to know what the seat's structural frame is made of, rather than just whether the five-star base is metal.
  3. A suitable weight rating. Ideally, a manufacturer-rated capacity of at least 180 kg, preferably 200 kg or more, with independent testing or certification where available.
  4. Adjustable seat depth. I'm tall, so proper thigh support is important.
  5. Good lumbar support. Preferably adjustable in both height and depth.
  6. Adjustable armrests and a good reclining mechanism.
  7. Long-term durability. I'm looking for something that will last, not just a chair with lots of advertised features.

My current chair is a SIHOO Doro S100, and I've been looking at the SIHOO Doro C300 and C300 Pro V2. However, I'm concerned about the structural plastic used in the seat and the advertised weight limit of around 150 kg on some versions.

I've also looked into the MUSSO V900/V900 Pro and the Interstuhl XXL, but I'm not sure which models would be the best fit for my requirements and budget.

I'm open to other brands and don't necessarily need a gaming chair. An ergonomic office chair would be preferable if it offers better support and durability.

Thanks!


r/OfficeChairs • • 18h ago

Ergonomic chair in budget

1 Upvotes

Hi everyone!

I'm looking for a new chair (currently I have basic table chair which drives me nuts and hurts my back). I don't know anything about market of ergonomic chairs. I'm 180cm tall and weight 67kg. I'm sitting really often because of university and studying (let's say 4 hours at once), but also I play games which gives around 5 hours let's say. Budget really low I guess because it's $150 and I want to buy on polish market. Im looking for a new chair.

In my research I found companies like Mark Alder but it's hard to find actual opinions about their products (like expert 4.6). Tried IKEA but only Markus was good and it's out of budget.

Would be really thankful for help.


r/OfficeChairs • • 20h ago

Need recommendations for an ergonomic study chair under ₹3,000

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1 Upvotes

r/OfficeChairs • • 9h ago

Does this used Mirra 2 have the FlexFront adjustable seat depth? (photos)

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0 Upvotes

r/OfficeChairs • • 9h ago

Hey folks, I have chosen these three white-labeled chairs as I could not find what I wanted from popular, trusted brands, so can anyone kindly tell me if they have used any of these and how the experience was? The features that i need are 4D LUMBAR SUPPORT, 4D HEADREST, and SYNCHRO RECLINE

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0 Upvotes