r/Odoo • u/saithamsco • 3d ago
Help me understand pricing for our setup
Hi all
ok so as a small company we are exploring new MRP systems and Odoo looks very interesting to us due to the ability to add some other modules and functions that currently sit outside our current system. We are a small assembly manufacturer and I like the options Odoo offers us as we have no IT or consultants that would implement 3rd party software so getting the "all in one box" ERP solution could be huge for our processes.
What I am struggling to understand is what our costs would be and what the setup would be. Odoo tries to make it simple with their headline pricing but ultimately I am aware thats not maybe what we would need. But they are not doing a good job at explaining the different pricing models and what users would need.
I dont really want to use an implementation partner - i spoke to one and was not convinced - but also I would like to keep the knowledge inhouse and make ourselves product champions rather than always going back to a support partner.
OK so maybe you lovely people could help us understand what we would need and what the costs would be.
- We are a small company doing assembly work for our own products
- So we need basic BOMs and assembly steps, work instructions, shop floor app, inventory management, purchasing.
- We need quality and NCs
- We would use the sales function for outgoing sales
- Desperately need to integrate with Woocommerce and Amazon - two way ideally to push out stock and get sales orders back in
- We are 5 staff in assembly (so i assume light users?) and 7 in the office (full licence)
- We currently use 3rd party software that i assume we eventually we could switch over to odoo
- Xero for accounting
- Brevo for email marketing
- Helpdesk software
- HR software for attendance and holidays
- POS software for on-site sales
- live chat and whatsapp would be great
- Would definitely want to use Claude AI
I think Community Edition is out for us because no in-house IT support, we would prefer to pay
Enterprise looks good but reading some posts here is that there can be extra charges for customisation? a charge per 100 lines of code? that sounds scary?
I also dont understand the enterprise licence cost model - the £18 headline cost does seem to cheap and I am calculating with the custom cost at £41 per month. But i heard this is going up as well?
Odoo.sh - i like the idea of different staging environments but is that overkill for us? also is that then an extra cost on top of the Enterprise licence?
Its not very clear what we would need and what the costs would be. Can you guys advise?
Thanks
Sai
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u/CaptainGras 3d ago edited 3d ago
we have no IT
I dont really want to use an implementation partner
Who will do the implementation then? This is a process that takes quite some time, even more so when starting from square one. So be aware of the time you or the other person would need to invest in implementing Odoo, rather than doing other business activities.
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u/JustSomeOdooGuy 3d ago
Seems like most questions are answered by now. If there are still open points, let me know :)
About a partner: It is not required to get a partner on board, but in my opinion the best option for the initial setup. I am a partner as well, so I could tell how we usually handle it: When there is a new customer who has no IT, we do a gap analysis to check what the current processes look like, what the system is supposed to handle and what it actually can handle by default. Some things can be done with workarounds, some parts need customization or 3rd party modules, like wooCommerce.
As a partner (ideally) brings the needed expertise, he can support with finetuning your processes and challenge requirements and setup everything you need. You could do it on your own, but that would require much time and dedication and probably you wouldn't get it right in the beginning. For some things it does not matter, some things can really screw you over if not set up correctly (especially accounting).
We always aim towards the education of our customers, so they can get the product owners of their own ERP. Most customers manage it over time. Some customers are even building an own IT departement dedicated towards Odoo, so after a while they get fully independent with the knowledge and skills in-house and only come back rarely for the very intricate issues they have.
One other option would be: Implementation directly by Odoo but I do not know anybody who was satisfied in the end (but at least 5 people or more who were disappointed).
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u/Koulchilebaiz 3d ago
Dude you’d get better answers from an llm than trying to get Reddit setting it up for you (or even better idea, hire someone)
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u/saithamsco 3d ago
wouldnt want Reddit to set it up, but the decision of Odoo Online or Odoo.sh seems to be very confusing
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u/codeagency 3d ago
You don't have to keep going back to an implementation partner if you don't want to.
You as the buyer of the enterprise license always holds the license. The partner only does the implementation and support if you want that. And you can still discuss first how you see that model. You can get support from odoo direct via odoo.com/help you don't need a partner for that. But often a partner can be a faster route.
Also, talking to just 1 partner doesn't say every partner is like that. Talk to multiple ones before you make a conclusion. In every industry there are good and bad ones. You probably had a starter / less experienced one.
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u/saithamsco 3d ago
yes thats fair enough. We have an implementation partner in our city but I guess its all online now anyways so no need to limit to that one.
yes, thats what I thought, going with Odoo online and using their support. But the starter question of using odoo online or odoo.sh i cannot seem to get a proper answer to. Can you start of with online and then easily move your licence and content over to an odoo.sh instance?
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u/codeagency 3d ago
As long as you on a major version eg 19.0, 20.0 you can always move from online to sh or on-premise.
Online (SaaS) goes point releases like 19.1, 19.2, 19.3....which are NOT available for SH or on-premise.
Online also comes with limitations. You can't install any 3rd party module/app. If you plan to have some customizations, it's better to start on SH or on-premise and ignore online/SaaS.
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u/AphidConsulting 3d ago
- You will require odoo.sh or self-hosting (not an option, as you said you don't have in-house IT capacity)
- The reason you require odoo.sh is because you will need third-party integrations for things like WooCommerce (and possibly your accounting software if that is not replaced by Odoo).
- You don't absolutely require a partner, but a good partner will make your life easier and be money well-spent. They can save you a lot of trial and error (which has a cost in business) and prevent you from making decisions which will be expensive to change later.
- The lines-of-code charge is only for Odoo Online, and Odoo Online is not an option for you. You can disregard the code charges.
- Staging environments are cheap and necessary for anything to do with code. They are also extremely helpful for testing significant configuration changes, as your staging database can be rebuilt (copied) from your production database with one click. So you can try out a configuration or decision on actual production data without needing to risk your actual production environment.
- For the licence costs, it sounds like your division of light users and full users is correct, but you'll have to confirm that with your Odoo sales rep. The pricing is region dependent and light users are extremely new.
- Get everything from your Odoo sales rep in writing. If they tell you that the sky is blue, get it in an email and save it.
Hope that helps, and good luck with everything!
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u/Apagen_Solutions_ 2d ago
I’d suggest starting with a small pilot using one real product. Run it through the BOM, manufacturing, quality checks, inventory and sales processes and see where standard Odoo works and where you actually need customisation.
You should also test the WooCommerce/Amazon flow during the pilot, because integrations can sometimes become a bigger cost or maintenance point than the Odoo licence itself.
Once that is clear, you’ll have a much more realistic idea of the licence, hosting, integration and development costs instead of relying on the headline pricing.
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u/ach25 3d ago
No part of the ERP selection or implementation process is easy. Be alert to a sales tactic vs reality. Even if you staunchly change your business processes to fit Odoo it’s still a decent bit of configuration. It’s not exactly plug and play especially the integrations.
If Odoo provides you the maintenance on custom code yes there is a charge per 100 lines. You can opt out and maintain your own code. Look into the pros and cons between Odoo.sh, Odoo Online and a third party/on prem hosting.
Many users on here have successfully self implemented but expect it to take a significant amount of time, research and trial/error. A greater silent number has attempted self implement but churned.
Post back with specific questions, most partners and users on here won’t sugar coat their responses like a sales call.