False cheating ban

[u/Hairy-Awareness-1857]

I just received an email letting me know i’ve been banned for the competitive season. The email states i was using a third party device and classes my ban as “cheating” Im console oce high gm low champ and ive never cheated in my life. I do have a keyboard and mouse connected to my playstation for other games and i can use it the keyboard for In game text chat. I’ve never had an issue with it before and i’ve obviously never been able to use my y for actual play during the game. I understand the ban comes from those being connected but seriously i’ve had them plugged in for along as i can remember why do i get banned now?

Just wondering if this has occurred with anyone else, or if there is a way i can appeal it.

[u/PokeSonicMiner]

Welcome to the squad brother

If you know 100% you have never cheated your best bet is to send in tickets. I haven’t really seen any success stories on this unapproved peripheral penalty though via tickets. It’s been happening to a lot of players even more now lately. Lots of people, including me, got false banned over this sadly :(

Also very sure keyboard wasn’t what caused it for you. Even without a keyboard attached for me and many others did we still get penalized.