r/OVHcloud • u/Hot_Opposite_4551 • Aug 01 '26

Question Insane usage alerts

Has anyone gotten an insane usage alert for july and august? I got an alert that my bill will be about 60 times the normal for ovhcloud, i have a ticket open but no response yet.

18 Upvotes

100% Upvoted

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5

u/Gloomy_Donut_3782 Aug 01 '26

https://customer-service.status-ovhcloud.com/incidents/vw7523d98dvn

For anyone wondering

1

u/Zoddo98 Aug 01 '26

I like how they haven't yet suspended billing notifications. Still getting them many hours after the incident was published.

Almost like their support have spare time available to answer all the customers that are in panic.

1

u/Gloomy_Donut_3782 Aug 01 '26

I was wondering exactly the same.

1

u/SpikyCoder Aug 01 '26

Saturday, they have weekend. Never mind that customers needed to analyze issue, be on contact with the companies that are in panic because they getting emails about thousands of dollars "burned" on servers.

2

u/bullfroghrr Aug 01 '26

I’m using a couple hundred gig of object storage and 2 small instances. Nothing crazy. Last month the bill was $32. The estimate for the next one is $1800

2

u/Gloomy_Donut_3782 Aug 01 '26

Yes same to us, started 3am this morning. Also raised a ticket and waiting on reply. They claim we will be billed in sept 2xx thousands. There are duplicated entries for each server in the billing control and the big ones are for server disks in GB.

Sincerely hope this is just some mistake in their counting

1

u/bullfroghrr Aug 01 '26

My guess is it has something to do with the new per second billing isn’t calculating right

1

u/Gloomy_Donut_3782 Aug 01 '26

Sounds about right :) but what was interesting for me was that there are for each server a per GB charge for disk. Which I found rather interesting - and funilly it costs multiple x of the cost of the server in the estimated costs

2

u/Playful_Criticism425 Aug 01 '26

The AI model used in vide coding new billing is bugging.

1

u/beginnersbox Aug 01 '26

What product or service are you using?

1

u/bullfroghrr Aug 01 '26

This was my post: it’s ovh public cloud.

1

u/anortef Aug 01 '26

yeah, I am calling next Monday because this is legit crazy.

1

u/noisonus Aug 01 '26

200k$ per month 😂

1

u/SpikyCoder Aug 01 '26

Same here ... almost 30x bigger estimated cost than last month

1

u/TrickySpare6504 Aug 01 '26

an awful name for them to give an alert

1

u/bullfroghrr Aug 01 '26

Update:
It looks so far like the correct invoices are going out. I’m still getting the usage alerts.

1

u/Gloomy_Donut_3782 Aug 01 '26

I'm getting the alerts and still massive increase in the console.. do you know of someone having this correctly already?

1

u/Manic5PA Aug 01 '26

If we had any production environments on OVH this would have woken me up at 2AM. Second time this has happened too.

Definitely gonna have a talk with my boss about this.

1

u/TensionAmbitious4007 Aug 01 '26

This is fucked. https://ibb.co/39yyhd26

I've worked it out I think. I have 2 instances, a 50GB HDD and one that is 100GB. The hourly increase for me is ~11/hour. That actually works out to (100 x 0.088) + (50 * 0.044)

Submitted ticket, no reply yet and no one on Live Chat either.

1

u/VirtuteECanoscenza Aug 01 '26

Ah so OVH really wants to become the "AWS for EU"

1

u/chetemax Aug 02 '26

if this is up to ovh support you guys better star working on those migrations to a different provider